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Nema senior executive assistant - nn662

Townsville
Department of Home Affairs
Executive Assistant
Posted: 20 September
Offer description

Overview

Job Req ID: NEMA-

Location: ACT

Employment Type: Ongoing, Full-time

Classification: APS Level 6 - $94,775.00 and $106,505.00 plus 15.4% super (part time pro-rata)

Office Arrangements: Onsite - Flexible working arrangements can be negotiated in accordance with our Enterprise Agreement and the operational requirements of the role.

Applications close on 24/09/2025 at 11:59pm AEST (midnight) - Late applications will not be accepted.

About our opportunity: This process is being used to fill 1 immediate position/s. Applicants suitable for the role but not offered the position for the current vacancy may be placed in a merit list or pool to fill similar vacancies for up to 18 months anywhere in ACT; NSW; NT; QLD; SA; TAS; VIC; WA.

About the National Emergency Management Agency: The National Emergency Management Agency’s work has a real impact on the lives of Australians, particularly those living in rural and regional areas. Our guiding principle is “Locally led, locally understood and locally implemented” and we bring together local communities, government, non-government and key industry representatives to support disaster recovery and resilience across the country. Your work will help people who are recovering from natural disasters and prepare them for the future. NEMA was established on 1 September 2022 as a single, accountable Commonwealth authority that delivers a whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum. NEMA works closely with states and territories to deliver the best outcomes for communities across Australia.

Our activities include funding programs and initiatives that help communities in emergencies and recovery, supporting disaster recovery funding and the Disaster Ready Fund, and providing national leadership to share knowledge and trends in disaster efforts to inform decision-making at all government levels. We also provide round-the-clock all-hazards monitoring and operational coordination for domestic and international emergencies, including supply chain disruptions, critical infrastructure outages, biosecurity risks and cyber-attacks, and support preparedness and response activities through the Australian Government Crisis Management Framework.

For more information about NEMA’s purpose, vision and values, please visit the NEMA website.

Overview of the Branch and Section

The Senior Executive Assistant (EA) reports directly to the Executive Officer within the Disaster Resilience and Recovery Group. The APS6 Senior EA works closely with the Deputy Coordinator-General and Executive Officer as part of a small, motivated and high performing team to achieve a broad range of highly complex administrative support work in a fast-paced, high-pressure environment. This is a position of high trust and discretion requiring creative thinking and exemplary judgement to manage a wide range of complex and sensitive issues.

About the role

The APS6 Senior EA shares information/expertise, monitors work practices, sets work priorities and develops procedures based on professional judgement, evaluating risks within a complex and changing environment. They are responsible for maintaining excellent stakeholder relationships and assisting with the resolution of moderately complex issues. The Senior EA will also form part of the broader Executive Support team to deliver key business outcomes. The Senior EA exercises autonomy and accountability and conducts objective and systematic research and analysis as part of the role. Some roles may require work outside standard business hours during the higher-risk weather season.

Our ideal candidate

We are looking for a candidate who thrives in a rapidly evolving, forward-thinking environment and enjoys being part of a small, high-performing team. With a focus on critical thinking or the ability to quickly acquire critical thinking skills, the ideal candidate will be energetic, experienced, self-driven and motivated to influence the Agency’s key objectives.

We encourage applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, mature age people and people from other diverse backgrounds. We are committed to diversity and inclusion and supporting staff to reach their full potential.

Specific duties/responsibilities

- Organising, scheduling and coordinating meetings with internal and external stakeholders and coordinating venue bookings, audio-visual equipment and other meeting resources as required
- Addressing highly complex telephone and email enquiries and independently responding to internal and external queries, or referring matters to the Executive Officer as needed
- Establishing and maintaining high-level, constructive relationships with internal and external stakeholders, providing a responsive service and contributing to the development of junior EAs and team members
- Providing quality assurance (proofreading, editing and drafting) of documents such as briefs, minutes and other advice in accordance with agency guidelines
- Identifying, designing, implementing and overseeing business improvement processes, including collaboration with other Executive Assistants and staff across the organisation

Role requirements/qualifications

- Exemplary verbal and written communication skills
- Exemplary organisational skills, including time management and ability to manage competing priorities
- Exemplary stakeholder engagement skills
- Ability to work effectively as part of a small, high-performing team and liaise with stakeholders at various levels
- Highest level of discretion and integrity, including handling confidential and sensitive matters
- Ability to respond to changing priorities in a dynamic environment

Desirable

- Resilience and agile mindset to adapt to changing priorities
- Interpersonal effectiveness to build rapport with stakeholders
- High initiative, flexibility and resourcefulness
- Resilience to maintain performance in pressured environments
- Self-awareness and accountability for actions
- Experience with IT systems such as PDMS, Expense8, EasySAP, Microsoft Office

Applicant response

As part of your application, you will be required to prepare a one-page response document (minimum 11pt font in MS Word or PDF) to upload in the next section. Please ensure you read the instructions carefully, noting failure to address identified requirements may render your application ineligible. Your one-page Applicant Response should address:

- How your skills, knowledge and experience are relevant to the role
- Specific examples or achievements demonstrating your ability to perform the role
- When you have engaged constructively with stakeholders and how successful that engagement was
- How you have demonstrated the highest level of integrity and discretion in previous roles

Please do not duplicate information on your resume but highlight any specific examples or achievements that demonstrate your ability to perform the role.

How to apply

Review the Work Level Standards relevant to the classification and refer to the Integrated Leadership System information. Submit your application in the online recruitment system (ourPeople).

As part of your application, you will need to provide:

- Your CV
- Your Applicant Response document
- Details of two referees
- Include your full name and the Requisition Number in the footer of documents uploaded

Eligibility and Specific Conditions of Employment

To be eligible to work with NEMA you must:

- Be an Australian Citizen
- Answer screening questions satisfactorily and successfully undergo a National Police Check
- Obtain and maintain a Negative Vetting Level 1 (AGSVA) security clearance
- Complete a probation period (if applicable)
- Undergo a health assessment (if applicable)

Technical Assistance

If you experience problems submitting your application online, email Recruitment at with a description of the issue. Include screenshots if necessary; a response will be provided during business hours.

Notes

Remuneration: The Agency offers an attractive package, including salary, superannuation and flexible working conditions appropriate to the role. If you identify as having a disability, please indicate if you require any support during the selection process. For further information, contact Recruitment at

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