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Permanent, full time position Grow your career at Coates
As the first point of contact for customers at Coates Singleton your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.
You'll enjoy variety in your role including: Delivering high-quality customer service in person, by phone, and email, with a strong focus on mine site safety and compliance requirements Preparing hire schedules, quotes, and invoices in line with site standards and regulatory obligations Coordinating equipment deliveries, transfers, pick-ups, repairs, and breakdowns, ensuring all activities meet mine site access, safety, and compliance requirements Working closely with customers, transport providers, and internal teams to ensure equipment is fit-for-purpose and compliant for mine site use You may also occasionally need to assist customers and colleagues in the yard with loading equipment What you'll get in return We provide our team with a wide range of perks and benefits, including: Development and career progression pathways Flexible working options available—let's discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What you'll bring to the role Previous face-to-face customer service experience A desire to provide amazing customer experience General computer skills (MS Word, Excel, Outlook) Capability to learn and absorb technical information If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation.
We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there.
Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Unlock your next career opportunity – apply today
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates.
Equipped for you.