This range is provided by Searchability. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$70,000.00/yr - A$75,000.00/yr
Windows Server, Office 365, Networking, Active Directory, Full-Time
A company that works in delivering cutting-edge solutions in cloud computing, cybersecurity, and comprehensive support services tailored for SMEs.
* $70,000 - $75,000 salary + Super
* To apply click on the link or email your CV to or call me on 0480 045 159
* Candidates must have full right to work in Australia
WHO ARE WE?
We are a Managed Service Provider specialising in the delivery of comprehensive cloud solutions, cybersecurity expertise, and dedicated support tailored to the unique needs of public sector clients. Our services are centred around 24/7 support, proactive monitoring, and robust compliance management, ensuring seamless operations and the highest standards of data protection.
With a bespoke, client-focused approach and a commitment to operational excellence, we enable public sector organisations to embrace technology with confidence, reduce risk, and achieve their strategic objectives.
WHAT WILL YOU BE DOING?
Our team starts each day solving problems in cloud computing, cybersecurity, and client support. They use their troubleshooting skills to diagnose and fix issues for our public sector clients. Acting as the first point of escalation from frontline support, they quickly address technical challenges and offer clear guidance. Alongside this, they handle system maintenance tasks like updates and patches while keeping detailed records of their fixes to build our knowledge base. For more complex incidents, they step in with their expertise to resolve them efficiently. Throughout, they stay in direct contact with clients, providing clear updates and support to build trust and keep things running smoothly.
YOU NEED TO HAVE...
* Proficiency in M365 tools (Teams, SharePoint Online, Exchange Online)
* Demonstrate network support skills (DNS, DHCP, switches, routers, VPNs)
* Excel in troubleshooting software and hardware issues
* Be able to provide responsive and customer-oriented IT support
* The ability to manage multiple tasks, prioritize workloads, and exhibit strong time management
IT'S NICE TO HAVE...
* Experience working within an MSP
* ITIL Certification
Please either apply by clicking online or emailing me directly to or for further information please call me on 0480 045 159. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave me a message. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Key Skills
Windows Server, Office 365, Networking, Active Directory
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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