Are you passionate about technology and want to contribute to a cleaner, more sustainable future?
Join one of the fastest-growing renewable energy companies and help us support the systems and people driving the energy transition.As part of our dynamic IT team, you'll be the go-to person for resolving day-to-day tech issues across our Sydney office and remote locations.
You'll support employees with everything from setting up laptops and troubleshooting email issues to keeping our hardware and systems running smoothly.This role is perfect for someone hands-on, curious, and proactive — ready to grow in a fast-paced environment with purpose.Key responsibilitiesFirst point of contact for internal IT support (hardware, software, O365, mobile)Set up and configure devices for new startersManage service tickets and resolve incidents efficientlyEscalate complex issues when neededSupport onboarding/offboarding from an IT perspectiveKeep track of IT equipment and inventoryContribute to process improvement and documentationWhat we're looking for1–3 years of experience in IT support / helpdesk rolesSolid knowledge of Microsoft systems (Windows, Office 365)Great problem-solving and communication skillsComfortable working in a fast-changing environmentEnthusiastic, service-oriented mindsetExperience with ticketing systems like ServiceNow, Zendesk, or Jira is a plusWhat we offerCompetitive salary + benefitsLearning and career development opportunitiesAn inclusive and mission-driven work cultureBe part of the global energy transitionSeniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesServices for Renewable Energy
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