Support officer operations | full-time temporary

Support Officer Operations

Full-time Temporary

Job Summary

Do you thrive in a busy administrative environment providing support to equally supportive managers and team members?

Canberra's urban forest comprises a diverse combination of evergreen and deciduous trees that provides important ecological and amenity advantages for its inhabitants and wildlife. We take pride in maintaining our urban forest and you will play an important role in delivering this service to ensure the biodiversity and natural beauty of our city is preserved.

Urban Treescapes manages and maintains more than 846,000 trees on parklands and streets throughout ACT.

Responsibilities

• Planting, watering, and follow‐up maintenance of newly planted trees.
• Maintenance of established trees.
• Removal of dead and dying trees.
• Administration of the Urban Forest Act 2023.
• Assessment of tree‐related claims.
• Provision of technical advice on tree‐related matters.
• Providing business and operational support for the Operations unit of Urban Treescapes, including administration, customer service, and data systems management in accordance with the Directorate's policies, guidelines, practices, and procedures to achieve corporate objectives.

Qualifications

The successful applicant will have a strong, considered, and engaging people focus to successfully deliver and support a culture of respect and a desire to achieve customer service excellence.

Additional Information

This position is a temporary role available immediately for six months with the possibility of extension up to 12 months.

This position is based within a workplace designed for activity‐based working (ABW). Under ABW arrangements, officers do not have a designated workstation/desk and may also be required to work from field service depots located across Canberra.

A Merit Pool may be established from this selection process and used to fill vacancies over the next 12 months.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.