Job Title: ICT Infrastructure Specialist
We are seeking a skilled ICT infrastructure specialist to build, deliver and maintain ICT infrastructure and platforms supporting official statistics collection, collation and dissemination.
About the Role
The ideal candidate will have proven technical experience in EUC infrastructure and video conferencing equipment. Responsibilities include:
* Providing onsite and remote technical support for EUC infrastructure and video conferencing equipment.
* Managing and distributing the physical ICT laptop and desktop fleet.
* Configuring and supporting networked MFDs and assistive technologies.
* Cordinating office refits and relocation of ICT end user hardware.
* Monitoring ticket queues and ensuring prompt handling.
The team collaborates with other End User Computing Section teams, application development teams and vendors to deliver an optimum user experience within a complex compliant security framework.
To be successful, candidates should possess most or all of the following skills and qualifications:
* Proven ICT technical experience.
* Lateral thinking and problem-solving skills.
* A predisposition to self-improvement and a can-do attitude.
* Ability to develop strong relationships with stakeholders.
* Tertiary qualification in a relevant ICT field or equivalent work experience.