About the Role
The Case Manager will ensure quality services in accordance with funding body and organisational guidelines to carers/clients in the relevant program and designated regions. This involves applying consumer-directed care principles to initial enquiries, determining eligibility, conducting initial needs assessments, and identifying resources required within the relevant program.
Key Responsibilities:
* Apply person-centered care principles in assessments, care planning, and coordination.
* Empower clients through information, advice, and self-management of their care.
* Develop consumer budgets, ensure accurate data entry, and meet relevant deadlines.
* Manage reviews, provide responses during business hours, and respect client rights.
* Facilitate community engagement and collaborate on service delivery improvements.
About You
To be successful in this role, you will need:
* A Registered Nurse (RN) qualification.
* Previous experience as a care manager, developing care plans and managing consumer budgets.
* Previous experience within the Community services industry.
* An understanding of Aged Care Reforms and Quality Standards.
* Proficiency in MS Office and Client Management applications.
* A customer service focus.
* A willingness to travel.
* A driver's license and police check are required.
About Us
VMCH is a for-purpose organisation that provides diverse services to support people and families. Our values of compassion, respect, and inclusion guide us in everything we do. We are committed to supporting people to live their best lives, providing a place to call home, and spaces to learn and grow.