The Client:
A leading specialist supportive housing organization in Queensland, committed to providing safe, affordable housing solutions for those at risk of chronic homelessness. They manage a diverse portfolio across various programs, offering personalized support services to enhance tenant well-being and community connectedness.
The Role:
We are seeking a dedicated Tenancy Manager to join our team, focusing on supportive housing programs in Brisbane. In this role, you will manage residential tenancies across different programs, including those for families and refugees/asylum-seekers. Your responsibilities will include coordinating tenant services, managing relationships with agents and property owners, and ensuring properties are maintained to a high standard.
Key Responsibilities:
* Oversee tenancy management services, ensuring compliance with Residential Tenancies legislation.
* Manage head-leased properties, maintaining strong relationships with real estate agents and owners.
* Coordinate tenant interactions from inquiry to exit, including rent collection and financial obligations.
* Collaborate with support services to sustain tenancies and achieve program outcomes.
* Ensure proactive communication with tenants and neighbors to promote tenancy sustainment.
About You:
* Demonstrated experience in tenancy management, ideally within a supportive housing model.
* Strong stakeholder management and collaboration skills.
* Excellent knowledge of Residential Tenancies legislation and dispute resolution techniques.
* Ability to work effectively in a team and independently, with a focus on delivering positive outcomes for tenants.
* Confidence in using tenancy management systems like Console Property and Tenancy Management.
* Understanding of chronic homelessness issues and the needs of vulnerable populations.
The Offer:
This is a full-time position based in Brisbane, offering a competitive salary package under the Social, Community, Home Care and Disability Services Industry Award. You will work in a supportive environment with opportunities for professional development and to make a tangible impact on the community.
How to Apply:
For more information on this exciting opportunity, click 'Apply Now' below or contact Hunter Macri on 0466 323 383 or via email at
Please note that due to the high volume of applications only those short-listed will be contacted. Only those with the right to work in Australia need to apply. #J-18808-Ljbffr