Posted Monday 18 May 2026 at 2:00 pm | Expires Friday 5 June 2026 at 1:59 pm
About the Role
We are seeking a Refugee & Disability Employer Engagement Officer to support people with disability from refugee backgrounds to achieve meaningful employment.
This role will be based in either Werribee or Sunshine and will require travel across Broadmeadows, Mill Park, and Epping.
Working within the Inclusive Employment Australia (IEA) program and reporting to the Hubs Manager, the Employer Engagement Officer works within a collaborative team to deliver inclusive employment services that support refugees with disabilities and other participants to achieve sustainable employment. The role involves managing a caseload, providing tailored coaching and support, and working closely with local employers to identify opportunities through labour market mapping, job carving, and reverse marketing. The Employer Engagement Officer builds strong employer partnerships, supports participants through placement and post-placement, and contributes to the SSI Service Delivery Model to ensure holistic, individualised support while achieving program KPIs.
We're Looking for People Who:
* Demonstrated experience in meeting KPI's and ensuring compliance.
* Has positive can do attitudes with proactive manner.
* Cultural competency and sensitivity, with experience working in multicultural settings.
* Excellent communication, negotiation, and interpersonal skills.
* Previous sales and customer service experience are highly regarded.
* Strong organisational skills and ability to manage multiple client cases simultaneously
* Completion of, or willingness to enrol in Certificate IV in Employment Services
* Are passionate about supporting people with disability to achieve long-term employment outcomes
* High level customer centric approach and the ability to show empathy to job seekers and clients.
* Good working knowledge of local, state and national labour markets.
* Understanding of CALD and refugee client requirements and/or lived experience.
* An understanding of the challenges facing people with a disability or mental illness entering the workforce, or any lived experience in this area.
* Experience working in community advocacy, social services, disability support, or refugee settlement programs.
* Arabic, Korean or Vietnamese speakers will be highly regarded.
Why Join Us?
You'll be part of a respected organisation that's committed to inclusive employment, professional growth, and community impact. You'll thrive in a dynamic and supportive environment, working alongside people with disability to help shape their future careers.
* Salary packaging options for our full-time employees to receive up to $15,900 of your salary tax‐free meaning more take‐home pay!
* Access to meal and entertainment benefits of up to $2,650 through salary packaging
* Enjoy industry‐leading flexible working arrangements, including a 9‐day fortnight for full‐time employees, designed to support balance, wellbeing, and productivity
* Access to in‐house training and learning opportunities for professional development and growth.
* Access to our inhouse wellbeing programs
Ready to Make a Difference?
If this sounds like you, we'd love to hear from you!
Our Commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process (including the application form), and offering information about workplace adjustments and support networks. If you require adjustments please email us at talent@ssi.org.au.
We value Accountability, Inclusion and Respect.
Job details
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