What You'll Do
We are looking for an experienced Conference Events Sales Executive to join our team at Novotel Barossa Valley Resort. This role is a part time, shared position. Under the guidance of the Director of Sales & Marketing, you will be responsible for the below.
* Respond proactively to sales opportunities to effectively manage leads.
* Handle incoming event leads professionally through all channels e.g. phone, email, website
* Monitor performance of Conference Vision (or its equivalent) in line with agreed targets
* Monitor competitors within region and provide recommendations on changes to current sell strategies.
* Provide detailed conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
* Coordinate and host familiarisation and site inspection activity including follow-up.
* Drive sales to ensure conversion targets are achieved and monitor success on a monthly basis.
* Assist in coordinating sales forecasts and provide suggestions on strategies to achieve targets.
* Prepare and deliver event handover to Conference & Event Coordinators and ensure accuracy of information and effectively communicate handover to clients.
* Ensure success in delivering customer events in order to ensure client satisfaction and repeat business.
* Ensure Conference and Events team operates efficiently to minimise errors and exceed client expectations.
* Assist in developing sales strategies for the conference segment and implement and monitor effectiveness of same.
* Develop and maintain a relationship with specific conference and incentive companies / PCO's to ensure hotel secures new business.
* Have a complete understanding of the Hotel's sales vision, its products, services, and rate structure to fulfil business objectives.
* Maintain existing customer base to ensure their business is retained by building and developing relationships.
* Ensure penetration of existing accounts to establish greater awareness of hotel and group products/series to maximise sales opportunities.
* Develop and implement a plan to follow up on prospective business.
* Adhere to Hotel's rate structure with variations approved by the Conference & Events Sales Manager
Job Requirements
What you will bring to the role:
* Proven experience in conference and event planning,
* Strong sales skills with a track record of driving inquiries and securing new business
* Exceptional interpersonal and communication skills, with the ability to build and maintain client relationships
* Detail-oriented with excellent organisational and time management abilities
* Proficiency in event management software and tools
* Demonstrated ability to work independently and as part of a collaborative team
* Customer-focused mindset with a commitment to providing exceptional service
* Flexibility to adapt to changing priorities and work under pressure
* Goal-oriented with a drive to meet and exceed targets
* Outstanding personal presentation and professional demeanor
* Knowledge of hospitality industry trends and best practices
* Strong budgeting and financial management skills
* Willingness to work flexible hours.
* Role Model in Accor Values and Heartist culture.
Application Procedure
Accor Benefits
* ALL Heartist Membership - worldwide discounts on accommodation and food & beverage
* Learn Your Way - Support your career development with access to Accor's industry leading training platforms
* Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network world wide