At JD Sports, we are seeking a highly motivated and experienced Department Supervisor to join our team in Newcastle.
About the Role
The successful candidate will be responsible for leading their department in providing exceptional customer service to every JD customer. As a key member of the store management team, you will drive sales growth through effective inventory management, visual merchandising, and staff development.
Key Responsibilities:
* Model exceptional customer service, every customer, every time
* Support and guide team members to deliver exceptional service and a 'service over task' environment
* Actively gain, maintain and share product & brand knowledge for your department
* Collaborate with management to improve financial performance within your department
* Work with back-of-house teams to ensure product availability
* Uphold company standards and deliver store visual excellence
What We're Looking For
We are looking for someone with 2-3 years of experience within retail or a similar industry who is passionate about delivering an amazing service experience for our customers. You should have a positive attitude, capacity to create a motivating environment for your team, excellent time management skills, and strong interpersonal and communication skills.
Your Benefits
As a Department Supervisor at JD Sports, you will enjoy training and development opportunities, access to our attractive staff discount, employee assistance program, mental health champions, and one month paid parental leave for full-time employees. We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.
Grow with Us
If you are driven and skilled, and invested in your development, we encourage you to apply today and start your JD Sports journey.