Overview
Established in 1950, this organisation has built a long-standing reputation as a leader in its industry. The company is dedicated to providing high-quality products and professional service with a strong emphasis on customer satisfaction and operational excellence. Their primary goal is to cultivate a supportive and efficient environment for both clients and internal teams, ensuring smooth end-to-end processes and positive experiences for all involved. They are currently in search of their next Sales Administrator to contribute to their mission and team success.
Position Overview
The company is seeking a dedicated and experienced Sales Administrator to join their team. Reporting to the National Sales Manager, the successful candidate will play a crucial role in overseeing day-to-day sales support functions. The primary focus of this role is to manage customer enquiries, process orders with high accuracy, and coordinate documentation to ensure a seamless sales workflow.
Responsibilities
* Manage and oversee all customer enquiries and incoming office phone calls across multiple regions.
* Support the sales team by processing sales orders from various channels, including email, phone, and website enquiries, with a high level of accuracy.
* Develop and maintain accurate sales documentation, including quotations, customer stock reports, and fortnightly sales reports.
* Coordinate order fulfilment by organising stock transfers and liaising with the warehouse for local print orders.
* Maintain accurate records and handle financial administration, such as preparing credit application forms and processing phone payments.
* Foster a positive and collaborative work environment by assisting with office coordination, including managing supplies and internal staff events.
* Collaborate with sales representatives and internal teams to address operational challenges and improve the overall customer experience.
Qualifications
* Strong organisational and multitasking abilities, with keen attention to detail in order entry and reporting.
* Exceptional communication and interpersonal skills, with the ability to interact professionally with customers and cross-functional teams.
Benefits
* Opportunity to work with a reputable company with a rich history spanning over 70 years.
* A collaborative and supportive work environment that values teamwork and professional communication.
* Diverse responsibilities ranging from technical sales support to event coordination, such as monthly BBQs and annual celebrations.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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