About the role
We’re looking for a commercially driven, analytically sharp, and action‑oriented Head of Sales for the HarveyNorman – Australia &NewZealand to join our Sales Finance team. This critical leadership role combines relationship management, commercial acumen, and frontline execution to drive growth, customer acquisition, and commercial performance for HarveyNorman. You’ll lead a team of Area/Account Managers to unlock sales finance volume, optimise partner engagement, and ensure our propositions deliver strong outcomes for customers and commercial returns for the business. You’ll also lead negotiations, shape go‑to‑market initiatives and work cross‑functionally to remove barriers to growth across our most strategically important accounts.
Responsibilities
* Drive Commercial Growth: Own national sales, revenue, and customer acquisition targets; develop growth plans and optimise performance.
* Manage Strategic Partnerships: Build strong relationships with HarveyNorman leaders, remove barriers to growth, and execute co‑marketing initiatives.
* Lead a High‑Performing Team: Coach, develop, and manage ~12 Area Managers across AU&NZ; establish clear goals, coaching rhythms, and performance reviews.
* Enable Partner Success: Train Area Managers to empower retail teams in selling finance confidently and effectively.
* Ensure Compliance: Embed responsible lending practices, monitor complaints/NPS, and implement corrective actions.
* Collaborate Cross‑Functionally: Work with Product, Marketing, Analytics, and Operations teams to tailor offers, optimise processes, and test new initiatives.
Qualifications
* 10+ years’ experience in partnerships, B2B sales, or commercial roles within financial services, fintech, retail, or payments.
* 5+ years of experience leading field sales teams across multiple territories and partners.
* Proven track record of delivering revenue, acquisition, and activation targets in a partner‑led channel.
* Strong leadership, negotiation, and communication skills.
* Commercial acumen in forecasting, portfolio planning, promotion ROI, and resource allocation.
* Practical understanding of compliant sales conversations for consumer finance and disclosure standards.
Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you!
Benefits
* Flexibility: Work from home while connecting in the office two days a week, with a hybrid working model that prioritises wellbeing.
* Extra week of paid leave each year through our Take5 initiative, helping you spend more time with loved ones.
* 24/7 support app for mental and physical wellness, named Sonder.
* Discounts on Latitude products and services.
* Great compensation package.
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or NewZealand Permanent Residents or Citizens.
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