About the Role:
The Trade Counter Assistant plays a crucial role in supporting plumbers and other tradespeople at our branch. This position involves providing exceptional customer service, offering product information, and facilitating quotes both in-person and over the phone.
A typical day consists of:
* Providing customer service and product information
* Offering quotes in person and over the phone
* Assisting with order picking, stock control, and maintaining shop floor displays
* Maintaining a safe and tidy branch environment
* Making occasional deliveries to customers using a company vehicle
This requires strong communication skills, attention to detail, and a willingness to learn and adapt to new situations.
The ideal candidate possesses previous retail sales or customer service experience, enjoys helping customers, and is proficient in maintaining accurate information. A valid driver's license and willingness to work various shifts are also essential requirements.
Key Responsibilities:
We are seeking a skilled and enthusiastic individual to join our team as a Trade Counter Assistant.
The successful candidate will be responsible for:
* Providing excellent customer service and responding to customer queries
* Processing transactions and managing cash handling
* Supporting sales teams with product knowledge and assistance
* Maintaining accurate records and reports
* Contributing to a positive and productive team environment
We offer a competitive salary, opportunities for career advancement, and a dynamic work environment.