Chapter Lead/Engineering Manager, Software Engineering- Retail Digital You're passionate about buildingsecure, resilient, always available digital experiencesthat customers rely on every day. You thrive on leading engineers through ambiguity, uplifting engineering standards, and partnering closely with product and design to deliver meaningful customer outcomes.As anEngineering Manager, you'lllead and coach a team of engineersto build scalable, customer first solutions—balancinghands‐on technical leadership with people developmentso your team can do their best work.Do work that matters Customer Digital & AI (CDAI) domainis responsible for all customer facing digital channels and journeys, includingNetBankandCommBank Appwith a strong focus on digital money management, onboarding, payments, rewards, and personalised communications.Retail Digital plays a foundational role in how Australians interact with the bank, supporting experiences used at massive scale every day, while we continue to modernise platforms and uplift reliability, security, and engineering excellence.See yourself in our team You'll work withinRetail Digitalas ahands‐on Engineering Manager, leading a squad of engineers while remaining close to the code and technical decisions. You'll balancepeople leadership with active technical contribution, partnering with Product and Design in a trio model to deliver secure, reliable customer experiences. You'll set direction, unblock teams, and uplift engineering standards across delivery, reliability, and security.What you'll doLead and coacha team of engineers to deliver high quality software products and platforms.Partner with Product and Design in atrio leadership modelto shape priorities and delivery.Ensurereliability, observability, and securityare built into solutions from day one.Drive modern engineering practices across the SDLC— CI/CD, cloud native development, testing automation, deployment safety, and operational readiness .Foster a culture ofinnovation, curiosity, and continuous improvement —lifting the bar on engineering craft.Balance delivery outcomes with sustainable engineering: manage trade‐offs acrossspeed, quality, and risk, and guide pragmatic modernisation.What we're looking for We're interested in hearing from people who have:Proven experienceleading engineering teamsdelivering customer facing platforms in complex environments.A strong technical foundation in modern software engineering (cloud, APIs, DevOps) and the ability to lead with credibility.Demonstrated ability tocoach and mentor engineers, supporting growth and performance.Experience embedding modern engineering practices—CI/CD, automation, observability, reliability, and secure engineering, into day to day delivery.Strong communication and stakeholder management skills, with the ability to align diverse partners around outcomes.Exposure to AI enabled coding, intelligent orchestration, or agent based architectures is highly regarded.Skills & technologies We use a broad range of tools, languages, and frameworks. You don't need to know them all, but experience with some of the following will set you up for success. Ideally at least one of frontend and backend technologies:Backend & Full Stack:.NET Core / C#, Java, Node.jsFrontend (desirable):React, TypeScript, Next.js, Android, iOSData:SQL and NoSQL databasesDevOps & CI/CD:GitHub Actions, TeamCity, OctopusInfrastructure as Code:Terraform, Pulumi, CloudFormation, SSTQuality & Reliability:automated testing, monitoring, operational readinessSecurity:encryption, identity, authentication, secure design principlesWorking with us We support our people with flexibility to balance where work is done, withat least half your time each month connecting in the office, plus other flexible working options (e.g., adjusted start/finish times, part‐time, job share). Here, you'll be supported when faced with challenges and empowered to tackle new opportunities.#J-18808-Ljbffr