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Field operations specialist

Newcastle
beBeeMechanical
Posted: 25 June
Offer description

Job Description:

We are seeking a skilled Mechanical Technician to join our team.

The successful candidate will be responsible for providing hands-on mechanical service work to our clients and acting as the technical liaison between the client, product division, and sales team.

The role will be based in Newcastle and will report to the Field Service Manager – East.

Key Responsibilities:

* Complete field machine inspections
* Provide hands-on mechanical service work in the field to customers
* Provide technical liaison services between customers, product divisions, and sales personnel
* Perform technical evaluations and analyze equipment and machine component failures
* Understand drawings and schematics to ensure correct processes are followed
* Supervise and oversee Field Service projects on customer sites
* Elevate questions and analysis to Technical Support and Engineering
* Support quotation work by providing scope of work, initial planning, and costing information
* Promote products and services to customers
* Prepare post-site reports, timesheets, and expenses after site visits
* Promote Technical Support value add and support Technical Support Teams
* Some Interstate and some international travel may apply. This role comes with some physical work requirements.

Requirements:

* A Mechanical trade qualification from college or technical school, OR Three to six years relevant experience and/or training
* Demonstrate understanding and compliance around safety regulation and standards
* Physically fit and able to pass a medical, with no site restrictions to perform duties
* Excellent communication and interpersonal skills
* Ability to read and interpret mechanical schematics
* Ability to travel within short notice
* Understanding operating and maintenance instructions, and procedure manuals
* Ability to read and understand a variety of written instructions
* Ability to complete basic engineering calculations such as basic algebra, geometry etc.
* Provide standard hand tools applicable to task
* Current driver's license

What We Offer:

* A competitive base salary reflective of your skills and experience with annual incentive program
* Additional Annual Leave benefit for all permanent and maximum term employees
* Flexibility in your working lifestyle – our team manages their own balance of working from home and in our office environment
* Gender Neutral Paid Parental Leave of 18 weeks at full pay
* Paid Volunteer Leave so you can give back to the local community or an organization of your choice
* Active Social Club and company-wide social events as your social wellness is important to us
* Family-focused events as your family forms part of our close-knit community
* Comprehensive medical benefits including discounted private health insurance for employees and immediate family
* Company-provided Salary Continuance insurance cover
* Career development & education assistance to further your technical and leadership ambitions

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

At Metso, we improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

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