Print Production Technician
We are seeking a skilled professional to join our team as a Print Production Technician. As a key member of our team, you will be responsible for providing exceptional service and support to our customers through on-site maintenance and technical assistance.
* Experience working with high-volume production printers, digital presses or similar equipment (Konica Minolta, Ricoh, Fuji, Canon, etc.)
* Strong problem-solving ability with a proactive, solutions-focused mindset
* Solid understanding of print workflows, colour quality and finishing processes
* Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders
* Ability to work independently, while maintaining strong team communication and a transparent approach to workload
* Genuine commitment to continuous learning and technical development
Key Responsibilities:
* Installation and maintenance of Colour and B&W print production equipment and ancillary products with associated software & service solutions
* Providing corrective and preventative maintenance on customer equipment
* Collaborating with the VIC Service Team to ensure customer satisfaction
* Maintaining a high level of knowledge and proficiency in print production technologies and techniques
Benefits:
* Company-provided vehicle and mobile phone for work-related use
* Access to necessary tools and resources to perform job duties effectively
* Ongoing training and development opportunities to enhance technical skills and knowledge
Requirements:
* Technical field service experience, ideally with production printers, digital presses, or high-volume print systems
* Strong mechanical, electrical, and software troubleshooting skills
* Solid understanding of network connectivity, print servers and production print environments
* Proven ability to perform in time-sensitive or high-pressure environments
* Excellent organisation, time management and attention to detail
* Valid Driver's License
* Ability to obtain a Police Check, Working with Children Check and AGSVA Security Clearance (preferred)
* Flexibility to participate in an after-hours standby roster as required
* Current Australian working rights (visa sponsorship is not available)