OverviewYour role as a Home Lending Specialist (internally known as a Customer Relationship Manager) is to deliver an exceptional experience by working with customers to meet their end-to-end banking needs.Whether you're guiding first home buyers to create a plan to purchase, or supporting a seasoned investor, you'll play an integral part of helping our customers through the lending journey and driving growth.This is a permanent, full-time position located in Narre Warren South.ResponsibilitiesBuilding a pipeline of lending leads.
Keeping track of and nurturing these relationships throughout their buying journey using our CRMGuiding customers through the lending process, giving them peace of mind that we're here to help them achieve their goalsLeveraging your credit analysis expertise and understanding of customer needs to ensure positive lending outcomes for all and to future-ready your customers for financial successBuilding strong, relationship-centric connections with the community, the branch, and Branch Manager to deliver effective lending outcomes for customersEmbracing an attitude of lifelong learning.
Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and other learning opportunitiesBuilding connections.
A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place... while having some fun along the way
What you'll bring to the roleTo succeed in this role, you'll consistently deliver exceptional customer service.
We'd love you to have:Extensive experience in customer service or salesHigh level of understanding of lending products, policies and regulationsAn ability to build relationships and rapport with customers and colleagues quickly, assess their needs and develop a holistic view of their situationHighly developed credit analysis skillsAn understanding of small business offeringsConsumer lending experience – this is essentialOur Community Banking modelCommunity Banking operates on a shared revenue model based on 'profit-with-purpose'.
This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs.
By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships.
Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community.Why work with us?
Want big impact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.Want to be more than just a number?
Join a team that truly values you – and that gets more and more diverse, every day.Want career opportunity and flexibility?
You can achieve so much here, with flexible policies and a team that believes in you.BenefitsYou'll also get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family membersTake your learning to the next level through our corporate university 'BEN U'Note: Please be aware of any application or interview process details, including eligibility and required assessments.
We're committed to responding to all candidates, regardless of the outcome of your application.You can find out more about our retail banking roles here - and interviews may commence prior to closing date.We are committed to responding to all candidates, regardless of the outcome of your application.
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