Liaison Officer - Aged Care Assessment ServicesJoin us to apply for the Liaison Officer - Aged Care Assessment Services role at Catholic Healthcare.Position DetailsLocation: Waterloo - hybrid role (2 days WFH)Type: Permanent Full-time (Monday to Friday)Hourly Rate: $39.00 + superannuationBenefits: 7 additional leave days per year, NFP Salary Packaging, Fitness PassportAged Care Assessment Services (ACAS) operate independently of Catholic Healthcare and are crucial in assessing care needs for Older Australians. Our team is expanding, and we are seeking a dedicated Liaison Officer.Role ResponsibilitiesYou will be responsible for establishing and maintaining effective communication between Residential Aged Care (RAC) homes, RAC Funding Assessors, and My Aged Care to ensure appropriate assessment and funding for Older Australians.Key DutiesEnsure effective communication among stakeholders for resource and access managementServe as the primary contact for scheduling with My Aged Care and RAC homesMaintain the RAC contacts databaseCoordinate with aged care homes regarding their obligations and handle complaintsManage scheduling adjustments via emailAssist with planning and communicating assessment schedulesArrange travel for assessors as neededCandidate RequirementsPassion for delivering high-quality care to older AustraliansExcellent communication skills (written, verbal, listening)Strong planning, organization, and problem-solving skillsHigh computer literacyProfessionalism and confidentialityCommitment to excellent customer serviceWillingness to undergo a Police CheckWhat We OfferCompetitive hourly payTax benefits for NFP employeesDiscounted gym memberships via Fitness PassportPaid parental leaveLong service leave after 5 yearsApply online now! We acknowledge the Traditional Owners of the lands on which we work and pay respects to their Elders. We encourage applications from diverse communities, especially Aboriginal and Torres Strait Islander peoples.
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