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Head of retail sales

Brisbane
at
Head of Retail
Posted: 12 December
Offer description

Lead one of Queensland's fastest-growing home energy brands through its next phase of scale.

GEM Energy, now trading as RACQ Solar, is one of Australia's most awarded solar companies. Supported by RACQ—one of Queensland's most trusted brands—we're expanding rapidly across the residential market and building a sales division capable of doubling again over the next 12–24 months.

Following the launch of the Cheaper Home Batteries rebate, RACQ Solar has experienced more than 300% growth. We are now recruiting a Head of Retail Sales to take charge of the next wave of expansion.

This role is for a proven sales leader who knows how to build a high‑performance team, drive accountability, and create a culture of continual improvement. You'll report directly to the CEO and have the backing of a strong brand, a modern product range, and a substantial marketing and lead‑generation engine.


What you'll be responsible for

* Leading the residential sales division to deliver aggressive growth targets across solar and battery solutions.
* Developing and executing the retail sales strategy, market positioning, and sales structure needed for scale.
* Recruiting, coaching, and performance‑managing a team of lead generators and sales consultants.
* Lifting conversion rates through disciplined sales processes, training frameworks, and data‑driven decision‑making.
* Ensuring seamless handover from sales to operations, installation, and customer support.
* Reporting performance metrics, pipeline insights, and strategic recommendations to the leadership team.


What you bring

* Demonstrated success leading and growing a retail or field‑based sales team.
* A track record of lifting conversion rates, implementing accountability structures, and building a performance culture.
* Strong commercial instincts and the ability to work with metrics, sales systems, reporting dashboards, and operational KPIs.
* Experience in solar or home energy is an advantage but not essential—leadership, structure, and sales excellence are.
* Excellent communication, coaching, and interpersonal skills.


What we offer

* Outstanding earning potential with a performance‑based structure of over $250k
* Modern offices in Pinkenba with free on‑site parking.
* A genuinely supportive culture, social events, professional development, and clear career pathways.
* Free RACQ Roadside Assistance, free quality coffee and fruit, dog‑friendly office, and yes—beer taps.
* The chance to become a recognised leader within one of Queensland's most trusted energy brands.


About RACQ Solar

Our team has delivered some of Queensland's most notable solar installations, from Australia Zoo to the Brisbane Convention and Exhibition Centre and the RNA Showgrounds.

We are committed to delivering quality, customer‑focused energy solutions that stand out in a crowded market.

A National Police Check and reference checks will be completed for successful applicants.

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