About Us
Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity
We're looking for an enthusiastic Administration Officer to join our Cairns team and play a key role in helping us deliver exceptional service to our internal and external customers.
If you're someone who thrives on variety, values teamwork, and enjoys keeping operations running smoothly, this could be the perfect opportunity for you!
In this fast-paced role, you'll provide vital administrative and customer support to ensure our team meets its goals and KPIs. Your day will be diverse and rewarding as you:
* Respond promptly to internal and external customer enquiries via email and Salesforce
* Manage customer queries in line with established procedures
* Maintain accurate customer processing within our CRM
* Act as a key liaison between our finance and operations teams
* Assist with the preparation of weekly and monthly customer reports
* Process invoices, purchase orders and support end of month accounts reconciliation,
About you
You're someone who enjoys problem‐solving, staying organised, and building positive relationships. You bring a professional and friendly approach to everything you do, and you take pride in delivering high-quality work. You will also have:
* Previous experience in an administration role, ideally with a customer service focus
* Strong relationship-building skills with customers, and internal teams
* Excellent written and verbal communication skills
* The ability to stay calm, positive, and solutions‐focused under pressure
* Exceptional attention to detail and strong time‐management skills
* The ability to work autonomously in a dynamic, fast‐paced environment
* Solid proficiency across JDE, Salesforce, Microsoft Office, particularly Excel
Why join Cleanaway?
* Attractive salary package
* Career development opportunities
* Paid parental leave
* Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!
Our Process
Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
If you require any adjustments during the recruitment process, please contact us by emailing *********@cleanaway.com.au.
Join us on our exciting journey towards a sustainable future.
Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together.