Job no: 525683
Brand: Cruiseabout
Work type: Full time
Location: Victoria
Categories: Leisure Travel & Retail, Leadership
Are you:
* Absolutely love setting sail on the seas?
* Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
* Looking for your next leadership opportunity?
Key Responsibilities
* Quoting, booking and invoicing cruise bookings and packages
* Ensure that KPIs are met, meeting and exceeding monthly sales targets
* Support and handle walk-in, email & telephone enquiries efficiently and accurately
* Maximise sales opportunities by upselling & cross-selling
* Monitor and action all relevant mailboxes daily
* Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
* Proven experience working in a customer service environment and working towards sales targets
* Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
* GDS experience
* Exceptional focus on details, adept problem-solving skills, and thrive under pressure
* Ambitious, highly motivated, and proficient in organizing tasks efficiently
Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.
Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.
Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.
Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply.
Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.
Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers.
Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family.
Mental Health: Support and Employee Assistance Program for staff and family.
Social: Regular awards nights, social team-building and industry events.
Giving Back: Corporate Social Responsibility program supporting nominated charities.
Sustainability at the Helm: We're committed to sustainable practices that protect the environment for the future of cruising and tourism.
** Please advise your leader before applying **
#J-18808-Ljbffr