MASON'S TYRES AND MECHANICS – West Gosford NSW
Mason's Tyres and Mechanics' is seeking an experienced Workshop/Office Manager to join our team in our West Gosford, NSW location. This is a full-time position that will play a crucial role in overseeing the day-to-day operations of our busy workshop and office. As the Office Manager, you will be responsible for ensuring the smooth running of our workshop and administrative functions to support our growing business.
What you'll be doing
* Coordinating the work of the mechanics in the workshop to ensure timely and high-quality service delivery
* Managing the workshop inventory, ordering parts and supplies, and maintaining stock levels
* Overseeing the administrative functions of the business, including invoice processing, and customer service
* Developing and implementing operational policies and procedures to improve efficiency and productivity
* Liaising with customers, suppliers, and other stakeholders to address inquiries and resolve issues
* Preparing reports and analyzing data to identify areas for improvement
* Leading and motivating the team to deliver exceptional customer service
What we're looking for
* Experience in a similar workshop/office management role, preferably in the automotive industry is beneficial
* Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines
* Excellent communication and interpersonal skills to effectively liaise with customers, suppliers, and the team
* Knowledge of automotive parts and mechanics' operations
* Ability to lead and motivate a team, fostering a positive and productive work environment
* Adaptable and able to thrive in a fast-paced, dynamic environment
What we offer
At Mason's Tyres and Mechanics', we pride ourselves on providing a supportive and rewarding workplace. You'll enjoy a competitive salary, opportunities for career development, and a range of employee benefits, including discounts on our products and services.
About us
Mason's Tyres and Mechanics' is a family owned, well-established and respected automotive service provider on the Central Coast. For over 25 years, we have been offering a comprehensive range of tyre, mechanical, and repair services to our loyal customers. Our team of skilled mechanics is dedicated to providing top-quality workmanship and exceptional customer service, which has earned us a reputation for excellence in the industry.
If you're ready to take on this exciting role and be part of our growing team, please apply now, or feel free to call us for a chat 9***
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