About the Role
We are seeking a highly motivated and friendly individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for delivering exceptional customer service to our members and visitors.
You will be the first point of contact for many of our customers, so it's essential that you have excellent communication skills and a passion for helping others.
As a Customer Service Ambassador, you will be working closely with our sales team to promote our services and programs to customers, while also providing support with membership sales, reception, and merchandising tasks.
You will have the opportunity to work in a fast-paced environment and contribute to the success of our business.
The ideal candidate will have previous experience in a similar role, possess excellent communication skills, and be passionate about delivering high-quality customer service.
If you are a people person who is looking for a new challenge, we would love to hear from you!
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Key Responsibilities
* Deliver Exceptional Customer Service: Provide top-notch service to all customers, ensuring their needs are met and exceeded.
* Sales Support: Assist with membership sales, answering questions, and promoting our services and programs.
* Reception and Merchandising: Perform front-of-house duties, including handling cash, operating POS systems, and promoting our merchandise.
* Teamwork: Collaborate with our sales team to achieve targets and drive business growth.
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What We Offer
We offer a competitive salary, opportunities for career development, and a fun and supportive work environment.
Our team is passionate about creating a fitness community that is inclusive, encouraging, and empowering of everyone.
We believe in supporting our employees' growth and development, providing training and resources to help you succeed in your role.
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About Us
We are a leading health club chain with 42 locations across Australia.
We offer a range of services and programs, including weights, cardio, swimming, dance, boxing, and cycling.
We pride ourselves on being a place where everyone can feel welcome and supported.
Join our team and be part of something amazing!