Overview
Family Time Worker
District: Ballina, Lismore, Tweed Heads & Clarence Valley
Employment type – Casual
Salary: $41.46p/h - $45.08p/h plus casual loading & superannuation
Location
Ballina, Lismore, Tweed Heads & Clarence Valley
Talent Pool
Family Time Worker – Northern NSW District
Role Summary
This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait Islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.
Your role
This is an exciting opportunity to be part of a new team and support DCJ in building a dedicated workforce for supervising family time. As a Family Time Worker, you\'ll supervise and support family time visits between children and young people in out-of-home care and their families. You'll ensure the safety and well-being of children during these visits, transport them to various locations, and communicate effectively with everyone. Your role includes recording observations, providing basic coaching to parents, and maintaining accurate documentation in line with DCJ policies. You\'ll also handle administrative tasks to support team operations and ensure efficient service delivery. You may be required to physically carry young children and babies and their personal items, carry and install car seats and implement risk management strategies to ensure safety in community settings.
What You'll Do
* Supervise family time visits, ensuring the safety and well-being of children and young people, with support from your Team Leader as needed.
* Communicate with children, young people and families in a culturally sensitive manner to facilitate positive interactions during family time and transport.
* Transport children, young people, and occasionally parents or carers to various locations, including family time visits.
* Record observations and prepare documentation following supervised visits, ensuring accuracy and adherence to DCJ guidelines.
* Support administrative tasks to contribute to the efficient operation of the team and service delivery.
What We're Looking For
* Effective Communication: Ability to communicate clearly and sensitively with children, young people, and families, while maintaining professional boundaries.
* Cultural Understanding: Demonstrated understanding and respect for cultural differences, with experience in culturally sensitive interactions.
* Organisational Skills: Strong skills in documentation and administrative tasks, with experience using relevant technology and maintaining accurate records.
* Resilience and Adaptability: Ability to manage stress-related behaviour and navigate complex family dynamics while maintaining a professional demeanour.
Essential Requirements
* Current NSW driver's licence
* Working with Children Check clearance
* First aid certificate, or willingness to obtain one before commencing in role
* The role may require some evening and weekend work
Application and Support
Appointments are subject to reference checks. Some roles may also require additional checks/clearances as applicable.
What We Offer
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities
* Health & Wellbeing and Employee Assistance Programs
* Opportunity to progress to other roles in the department
For more information about working for DCJ, please visit the DCJ website. Applications close Sunday, 22 February 2026 at 11:59pm AEST. If you have questions or need recruitment adjustments, contact the DCJ Recruitment team as indicated in the job posting.
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