You Lead the Way. We've Got Your Back.
At American Express, we empower individuals and businesses to progress in extraordinary ways when they have the right support. Our diverse community of colleagues is united by a shared commitment to backing our customers, communities, and each other. Here, you'll discover a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that cater to your personal and professional growth.
We recognize and reward your contributions, leadership, and impact, giving every colleague a chance to share in our company's success. Together, we strive to deliver the world's best customer experience every day, upholding our values and powerful backing promise with integrity and inclusivity.
Your Impact
The International Card Services (ICS) Lending Products Team is seeking an Assistant Product Manager to drive business outcomes and deliver high-quality products for our lending card portfolio across Australia and New Zealand.
As part of this team, you will work closely with the ICS Lending Product Manager to develop and execute strategies that meet commercial objectives while maintaining high product compliance and regulatory standards.
Main Responsibilities:
* Support the Product Manager in delivering the consumer Lending Card Product strategy across Australia and New Zealand
* Lead product refreshes, benefit enhancements, and special projects to drive commercial results, efficiency gains, and improved Card Member experiences
* Build and maintain strong relationships with key stakeholders across the organization, including Marketing, Servicing, Risk, and Compliance/Legal teams
* Ensure product compliance, identifying and addressing operational or regulatory risks through regular audits and reviews
* Provide ongoing reporting on product metrics, including Card Member behavior, benefit utilization, and margin performance
To succeed in this role, you will:
* Demonstrate proven experience in product or project management within a marketing environment
* Showcase strategic problem-solving skills, self-motivation, and strong collaboration abilities
* Display extensive project management expertise, with the capacity to lead multiple concurrent projects
* Exhibit commercial acumen, including the ability to identify and size business opportunities
* Be a flexible and positive teammate, even during changing work priorities
We prioritize our colleagues' well-being with comprehensive benefits and programs that support their physical, financial, and mental health throughout their life stages. These include:
* Competitive base salaries and bonus incentives
* Financial wellness and retirement support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* A flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need
* Paid parental leave policies
* Free access to global on-site wellness centers and confidential counseling support
* Career development and training opportunities