Ballina Central McDonald's seeks an experienced Product Quality Department Manager
Product Quality Department Manager
Company Name: DEWBROOK PTY LTD t/a McDonald
Vacancy Address: Ballina Central McDonald's; 54 Bangalow Road, Ballina 2478, NSW
Job Industry: Retail
Occupation: Fast Food Store Department Manager – Product Quality
Work Type: Full-time, 38 hours per week
Tenancy: Ongoing, permanent full-time position (38 hours per week)
Salary: $76,600 per annum plus superannuation
This position is paid under the Fast Food Industry Award 2020, Level 3, as the employee is appointed to be in charge of a store and supervise other staff.
About the Role
We are seeking an experienced Product Quality Manager to maintain McDonald's strict product consistency, food safety, and operational quality standards across restaurants in Mackay and surrounding regional areas.
This role is highly specialised and requires McDonald's-specific managerial experience. The focus is on product quality and safety, not general restaurant profitability or HR management.
Key Responsibilities
* Monitor food safety, production processes, and product compliance.
* Conduct root cause analysis to resolve quality issues effectively.
* Train staff on McDonald's product handling and quality procedures.
* Manage inventory levels, ordering, and stock rotation.
* Audit production systems to ensure consistency across shifts.
* Reduce waste and maintain product efficiency without compromising quality.
* Report quality performance to the Store General Manager (Restaurant Manager) and Franchisee.
Qualifications & Experience
* Diploma in Leadership, Hospitality, or related discipline, plus 12 months of McDonald's managerial experience; OR
* Three (3) years of McDonald's managerial experience if no formal qualification.
* Strong analytical and problem-solving skills.
* Proven ability to work collaboratively with the Store General Manager (Restaurant Manager).
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