Chief Customer & Digital Officer | industrie clothing
Company Description
INDUSTRIE Clothing, founded in 1999 in Australia, is a globally recognized brand known for its casual, masculine, and contemporary designs. With over 114 retail stores, a dynamic online platform, and partnerships with strategic retailers like Myer, INDUSTRIE offers quality, comfortable, and affordable clothing for day-to-day wear. The brand portfolio includes Indie Kids, a kidswear range launched in 2008, and ROLER, a minimalist streetwear collection. INDUSTRIE is committed to sustainability, aligning with the United Nations' SDGs, and has donated over $7 million to local charities. Customers worldwide can access our collections, which are manufactured with intention and a focus on the community and the planet.
Role Description
This is a full time, on-site role based in Sydney, NSW, for an E-Commerce Specialist. The E-Commerce Specialist will manage and optimize online sales channels, develop and implement e-commerce strategies, and monitor website performance. Responsibilities include ensuring a seamless customer experience, coordinating with internal teams to maintain consistent online inventory, analyzing metrics to improve performance, and working collaboratively to achieve sales goals.
Qualifications
- E-Commerce expertise, including experience in managing online platforms and sales strategies.
- Strong Analytical Skills to interpret data, monitor metrics, and optimize website performance.
- Exceptional Communication and Customer Service skills to ensure a positive customer experience and collaborate with team members effectively.
- Knowledge of Sales principles, with the ability to implement tactics to meet or exceed revenue targets.
- Proficiency in digital tools, understanding of SEO, and familiarity with inventory management systems are beneficial.
- Bachelor's degree in Business, Marketing, or a related field is an advantage.
- Desirable experience in AP21 and Shopify.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Retail
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