Bell Attendant (Casual) | InterContinental Sanctuary Cove Resort
Hotel Brand: InterContinental
Location: Australia, Queensland, Sanctuary Cove
Hotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Bell Attendant who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. InterContinental Sanctuary Cove Resort has an exciting opportunity as a Bell Attendant (Casual) for a service-focused individual who is passionate about creating a memorable guest experience as soon as they walk through our doors.
About us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.
Your day to day
Our talented team of Bell Attendants provide a warm welcome that begins a memorable experience for our guests to the sincere farewell on departure, you are well and truly the heart of our hotel. This is an active front of house position involving logging requests, assisting guests with luggage, organising transportation, valet parking and and fulfilling a variety of other needs the guests may have.
This is a busy and varied guest facing role with connection to all departments across the resort. Your personal presentation and ability to take ownership and resolve any issue or request which will be the key to creating a seamless, luxury experience for our guests.
Our Front Officeteam is supportive and will provide plenty of training, mentoring and coaching opportunities for you to excel in this role.
If this sounds like you, we would love to hear from you
What we need from you
- Ability to work in guest facing role, you enjoy working with the public and in a team environment.
- Excellent attention to detail & commitment to high standards - we are a Luxury Hotel experience.
- Ability to lift, push and pull large objects up to 23kgs.
- Valid unrestricted Driver's License is required.
- Experience in a similar role within Hotel or Guest Service is preferred but not essential.
What we offer
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that support you and your family's wellbeing, including :
- Global hotel perks like accommodation and food & beverage discounts at over 6,600 destinations around the world.
- Your career journey will be supported through our lifelong development program.
- IHG Career Milestone celebrations.
- Transfer of entitlements as you move and grow with IHG.
- Access to our incredible retail discount program.
**You must have full working rights in Australia**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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