Job Title:
">Sales Quality Manager
----------------------------------- ">,
About the Role:
We are seeking a highly skilled Sales Quality Manager to oversee supplier assurance and quality activities across our national network.
This role involves managing and improving the Vendor Assurance Program for all liquid milk suppliers, monitoring supplier performance through KPIs, audits, and action plans, and leading supplier review meetings and stakeholder engagement on quality matters.
,
Key Responsibilities:
* Manage and improve the Vendor Assurance Program for all liquid milk suppliers.
* Monitor supplier performance through KPIs, audits, and action plans.
* Lead supplier review meetings and stakeholder engagement on quality matters.
* Conduct quality trials related to fresh milk, packaging, and filling lines.
* Represent quality in supplier and site trials, customer complaints, and incident responses.
* Collaborate with NPD, Regulatory, Operations, and Marketing for new launches and onboarding.
,
About You:
You should have experience working in a fast-paced FMCG environment, with deep expertise in supplier quality within fresh milk, food, or beverage categories. Ideal skills and experience include:
* 8-10+ years in Quality Management within food/FMCG.
* A degree in Food Science, Food Technology, or related field.
* Strong stakeholder management skills at both technical and commercial levels.
* Experience with quality trials, complaint resolution, and packaging quality management.
* A collaborative approach with clear communication and relationship-building skills.
* Practical knowledge of HACCP, audits, and GMP.
* Flexibility to adapt to evolving business needs.
* Must hold a current driver's license and be willing to travel across VIC and interstate.
,
Benefits:
We offer flexible working options to help balance personal and professional commitments, fostering a family-friendly culture that promotes participation, career growth, and mental health.