**Role Brief**
A sales lead is a retail sales worker who is **responsible for coordinating the sales department, supporting management, and ensuring sales quotas are reached**. The sales lead position is often a transitory position that allows stores to test if employees have management potential.
**Responsibilities**
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers' needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
**Requirements and skills**
- Proven working experience in retail sales
- Strong understanding of sales principles and customer service practices
- Proficiency in English
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
- Solid administration skills
- High school degree
**Job Types**: Full-time, Permanent
**Salary**: $28.00 - $38.00 per hour
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Overtime
- Rotating roster
- Weekend availability
Ability to commute/relocate:
- Castle Hill, NSW: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (required)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person