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National customer service manager | lead cx & ticketing

Williamstown
Woods & Co
Customer Service Manager
Posted: 11 June
Offer description

Woods & Co is seeking a National Customer Service Manager to lead and enhance customer service across Australia. This role involves ownership of the customer service function, ensuring excellence in every interaction while managing a team of four.

Ideal candidates will have over three years of experience in customer service leadership, with a focus on transport and logistics. A proactive and solutions-focused approach is essential to drive continuous improvement and foster a strong customer-centric culture.

The position offers a competitive salary of $90,000 – $105,000 plus superannuation, and is based in Somerton.

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