About the role
The role of Management Support Officer provides management support to each Group Manager in a timely and efficient manner with minimal supervision. Responsibilities are confidential and involve juggling multiple priorities while maintaining robust communication with relevant stakeholders. This is a permanent part-time position, working 4 days per week, with a hybrid working arrangement.
Responsibilities
- Ensure efficient management of the Group Manager’s emails, appointments, diaries, travel and meeting/workshop preparation including venue bookings, travel and accommodation arrangements, and collation of meeting papers.
- Provide management support as requested, including preparation, copying and presentation of letters, memos, reports, agendas, minutes, newsletters, etc.
- Monitor and log all incoming correspondence/documentation and ensure outgoing correspondence is appropriately formatted, signed off and distributed accurately and promptly.
- Address enquiries efficiently, providing accurate information within the role’s scope or coordinating messages and referrals to relevant staff.
- Update and maintain relevant Service Delivery stream’s SharePoint pages within Connect (intranet) and upload documents to SharePoint as required.
- Develop, maintain and evaluate administrative systems for timely management of documents and information within Microsoft Teams.
- Reconcile credit card expenses and invoices via Anglicare SQ systems.
- Provide advice and information to the organisation in relation to areas of responsibility.
- Provide professional first point of contact/reception service to internal and external customers, by phone or in person.
- With the immediate supervisor, monitor workloads, provide assistance and act as a resource to other administrative staff as required.
- Develop, implement and evaluate administrative systems to meet organisational needs.
- Provide support with information systems and technology.
About you
- Demonstrated ability to establish and maintain effective working relationships within and across busy multidisciplinary teams and with external stakeholders.
- Proficient time management skills and ability to prioritise workloads.
- Adaptive and open to new ideas, with a willingness to approach challenges and adjust plans to meet priorities.
- Effective interpersonal and written communication skills with attention to detail.
- Experience in general office administration including knowledge of computer software (e.g., Microsoft Office suite, database applications), Procura, and coordinating meetings and seminars/workshops.
- Willingness to commit to Anglicare SQ’s vision, mission and values.
- Highly desirable: experience in the aged care sector and/or social services sector; working knowledge of guidelines and statutory requirements relevant to Anglicare SQ services (or ability to acquire quickly).
- Qualification in Administration, Business or a related discipline to Diploma level or working towards it; demonstrated skills in development, implementation and evaluation of administrative systems.
Role requirements
- Current National Police Check
- Salary Packaging – eligible for up to $15,900 of your salary tax-free for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
- In addition to tax-free perks, up to $2,650 of pre-tax income to pay for entertainment expenses.
- Novated car lease potential and employee discounts at retailers.
- 6% Bupa Health Insurance Discount.
- Referral program – potential earnings for referring successful starters.
- Career opportunities with internal-only job board.
- Opportunities to purchase additional annual leave.
- Pastoral care support and Employee Assistance Programs.
- Free annual flu vaccinations.
Application process
Please apply online and attach a copy of your current resume.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.
EEO Statement: Anglicare is an equal opportunity employer.
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📌 Management Support Officer
🏢 Anglicare Southern Queensland
📍 Brisbane