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Inbound team leader

Gold Coast
Princess Polly
Posted: 23 April
Offer description

Princess Polly is hiring an Inbound Team Leader to manage the flow of stock into our Distribution Centre in Highland Park, lead a team, and drive continuous improvement in speed and accuracy.

Responsibilities

* Lead the daily Inbound operation: receiving, scheduling, unloading, and stock processing.
* Manage purchase order schedules to ensure smooth supplier-to-DC coordination.
* Monitor Inbound workflow to ensure stock is processed accurately and within SLA timeframes.
* Report on Team KPIs, stock trends, processing times and performance insights.
* Forecast Inbound volumes and plan Team resources to meet demand.
* Coach, develop and motivate Team members through feedback, onboarding and 1:1s.
* Run daily Team briefings and maintain clear, engaging communication.
* Identify and drive process improvements to reduce turnaround times and improve accuracy.
* Partner with Inventory, Logistics, Outbound and HQ Teams to resolve issues and improve efficiency.
* Champion WHS standards to maintain a safe, clean and compliant warehouse environment.

Benefits

* Join one of Australia's fastest‐growing fashion brands.
* Be a part of a supportive, high‐performing Distribution Team.
* Opportunity to work within a fast‐paced environment, where you will lead, inspire, grow and motivate your Team.
* Get involved in process improvement projects and make a real impact.
* Career development opportunities with internal promotion pathways.
* Enjoy a fun, collaborative culture where your ideas are valued.
* Amazing employee discount program.
* The chance to work with like‐minded, trend‐setting individuals.
* Positive company culture that celebrates personal and company milestones.

Qualifications

* Experience in Inbound operations, warehouse leadership or distribution centre environments, including stock flow and inventory management.
* Proven leadership capability with experience coaching, motivating and developing Teams.
* Experience using Warehouse Management Systems (WMS), Microsoft Excel, Google Suite and inventory tools.
* Strong problem‐solving skills with the ability to identify trends and drive process improvements.
* Excellent communication skills with confidence working across multiple stakeholders.
* Ability to stay calm under pressure and make quick, informed decisions.
* Proactive, hands‐on approach with a strong focus on accuracy, efficiency and customer outcomes.
* Strong understanding of WHS standards and safe work practices.

Princess Polly is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us—different makes us better.

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