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Job Description
What you will be doing?
* Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
* Ensure the highest level of customer service is offered and maintained at all times to all guests.
* Provide efficient service for guest registration and departure.
* Maintain accurate guest accounts and provide accurate, helpful information.
* Maintain strict security procedures to ensure guest confidentiality and safety.
* Take responsibility of Night Manager duties in their absence.
About you
* Previous Night Auditor experience preferable.
* Strong knowledge of Opera PMS.
* Exceptional grooming, presentation and communication skills.
* An ability to work night shifts across a 7 day roster.
* An open, unrestricted driverlicence - Confident driving is a must.
* Responsible Service of Alcohol Certificate – Victoria.
Additional Information
Our Hotel
The Novotel & ibis styles Melbourne Airport is a new dual-branded property that opened its doors on 1 July 2024. With a total of 464 rooms - 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport, this dynamic new development is just steps from Terminal 4, Melbourne Airport, offering convenience and comfort for travellers and professionals alike.
Our guests can enjoy aselectionof food & beverage venues:Boccata, meaning "mouthful" in Italian, celebrates the city's migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer – with craft beers on tap, wines, and cocktails. Small holdings featuring the classicMelbourne Cafeculture with a range of delightful baked pastry treats, gourmet breakfast dishes, superbsandwichesand specialty coffee.
In addition to our exceptional food and beverage venues, the Novotel & ibis styles Melbourne Airport features premier event spaces designed to accommodate everything from intimate meetings to grand receptions. Our elegant ballroom can host up to 480 guests for a cocktail-style event or 240 for a seated banquet and can be effortlessly divided into Ballroom 1, 2, and 3, providing flexible configurations to suit any occasion, whetherit'sa conference, workshop, product launch, or celebration. For guests seeking a productive environment, Aerofoil, our premium co-working space, offers a stylish and comfortable setting ideal for catching up on work between flights, hosting important meetings, or staying connected on the go.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
Learning programs through our "Learn your Way" Academy platforms, ongoingtrainingand development opportunities (self-pace, virtual webinars, face to face)
ALLHeartist, Employee benefit card, offering discounted accommodation,foodand beverage at Accor properties worldwide.
Complimentary car parking.
Mental health and well-being support initiatives.
Access to our Employee Assistance Program.
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