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General manager people and culture (townsville)

Townsville
selectability
General Manager
Posted: 19 November
Offer description

Selectability is a financially sound not for profit charity providing care services across 18 locations in regional Queensland. We employ over 950 employees and support over 3000 people. Our key services are NDIS, Aged Care and Child Safety. The selectability group includes an RTO Jobtrain (RTO 0281) trading as selectability Training.

To support selectability’s planned future expansion, we are undertaking a technology and service transformation and are seeking a seasoned HR qualified with strong leadership capabilities, a passion for people, and a track record of delivering impactful cultural and operational outcomes.

About the role

The General Manager People and Culture will report to the Chief Executive Officer and will work with the executive leadership team supporting the organisation’s planned future expansion, embedding a comprehensive workforce plan that ensures the right talent, skills, and capabilities are in place to achieve strategic objectives.

Based in Townsville, this full-time permanent role offers an exciting opportunity to lead a diverse and high‑performing team of 26 professionals across People and Culture, Human Resources, Recruitment, Practice Supervision, Workplace Health and Safety (WHS) and Corporate Training.

Key responsibilities include but are not limited to:

- leading organisational design and transformation: drive the development and implementation of a refreshed structure that aligns with our growth strategy and enhances operational efficiency
- completing and embedding a workforce plan: deliver a comprehensive workforce strategy that ensures we have the right people, in the right roles, at the right time - supporting both current needs and future capabilities
- establishing an emerging leader’s plan: identify and nurture high‑potential talent through a structured development pathway that builds leadership capability from within
- embedding a strong leadership program: champion a culture of leadership excellence by rolling out a robust program that supports leaders at all levels to thrive and grow
- implementing a psychological profiling tool: introduce and integrate evidence‑based profiling tools into our recruitment processes to enhance candidate selection, team fit, and long‑term performance outcomes

About you

To be considered for this rewarding role you will have:

- highly developed person‑centred communication skills
- excellent communication skills, both verbal and written, including presentation skills
- highly developed analytical, problem solving, and numerical skills including the ability to compile, analyse data and prepare reports
- a demonstrated high level of attention to detail with a consistent approach
- a demonstrated ability to prioritise conflicting priorities as required
- ability to work under minimal supervision with the capacity to exercise initiative in the application of work processes and procedures and establish objectives and outcomes
- high level organisational, administrative and project management skills
- a proven ability to think critically and approach challenges with innovation

Role requirements

- minimum of degree qualifications in a relevant field
- minimum of 5 years executive leadership in a similar role
- occasional out of hours work may be required from time to time
- travel to selectability’s regional sites will be required from time to time
- a Child Safety & Personal History Screening check
- a Positive Notice Working with Children (blue card) (or the ability to obtain)
- NDIS Worker Screening Clearance (or the ability to obtain)
- NDIS Worker Orientation Module “Quality, Safety & You” completion certificate (or the ability to obtain)

About the offer

The General Manager People and Culture is a full‑time permanent position based in Townsville.

We offer a range of benefits including:

- salary of $150,000 -$175,000 + super
- up to $15,900 FBT salary packaging benefits
- access to fitness passport
- flexible working arrangements
- career pathways and opportunities for development
- employee assistance program offering confidential counselling support for employees

Applying

If you're ready to influence the future of our organisation and empower our teams to thrive, we’d love to hear from you.

Please submit your resume along with a short cover letter highlighting your skills, experience, and why you’re the ideal candidate for this role.

If you require additional information that has not already been covered in this advert or available on our web page, please reach out to selectability’s Chief Executive Officer Debra Burden on between 5pm and 6pm business days.

We will progress the recruitment process on receipt of suitable candidates…don’t delay, apply today.

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