Overview
This is a standout opportunity to step into a newly created, high-impact leadership role with full ownership of a national airfreight function across two key divisions.
As Head of Airfreight Product, you will be responsible for building, shaping, and executing the end-to-end airfreight strategy—spanning commercial growth, product development, carrier management, and operational performance. You'll play a critical role in positioning the business for scalable, profitable growth while delivering a best-in-class service offering to customers.
This role requires a commercially sharp, hands-on leader who can operate at both a strategic and operational level—someone who can set direction while also driving execution across a complex, fast-paced environment.
What You'll Be Responsible For
* Leading and executing the national airfreight strategy across sales, product, and operations
* Driving revenue growth, improving margins, and increasing market share
* Partnering closely with sales teams to win new business, support major tenders, and grow key accounts
* Owning strategic customer relationships, including solution design and commercial negotiations
* Developing and evolving the airfreight product across imports, exports, express, deferred, and specialised solutions
* Building and managing strong airline and supplier partnerships to optimise cost, capacity, and service
* Driving operational excellence across service delivery, performance, and compliance
* Leading, coaching, and developing a high-performing team across multiple functions and locations
What You Bring
* 8-10+ years experience in airfreight or freight forwarding leadership roles
* A proven track record of driving commercial growth, profitability, and customer outcomes
* Strong expertise across pricing, carrier management, and international airfreight operations
* Demonstrated ability to influence and align stakeholders across sales, operations, and executive leadership
* A hands-on, accountable leadership style with a focus on outcomes and continuous improvement
Additional Information
* Newly created position with genuine ownership and autonomy
* Oversight of two divisions with national scope and visibility
* Opportunity to shape the airfreight product offering and drive meaningful business growth
* A role that blends strategy, commercial leadership, and operational execution
We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.
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