Telephonist Role Overview
The Telephonist provides critical receptionist support within the Emergency Department and telephonist support to the hospital site after hours.
This role focuses on delivering exceptional customer service to patients, recording patient information accurately, and processing medical records in a timely manner.
Key Responsibilities:
* Provide outstanding customer service to Emergency Department patients.
* Record patient information accurately and process medical records efficiently.
* Organize the central communication area within the department.
* Support all staff within the department with general administration tasks.
About Our Hospital
Our hospital is a major referral hospital located on Yuin Country, providing emergency care and other essential services.
The hospital features an Intensive Care Unit and a purpose-built regional Cancer Care Centre.
Benefits of Working With Us
We offer a range of benefits to our employees, including allocated days off, salary packaging, and career progression opportunities.
* Allocated Days Off (ADO) - take a paid day off each month.
* Salary Packaging - enjoy less tax and more take-home pay.
* Employee Assistance Program (EAP) - access free confidential assistance.
At our organization, we value diversity and are committed to being an equal opportunity employer.