Shop 2054/55 Westfield Marion, 297 Diagonal Road
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
Perth, WA
Joondalup - Store Manager - Joondalup Shop T118 Lakeside Joondalup Shopping City, 420 Joondalup Drive Perth, WA Store-Manager---Joondalup
Universal Store is looking for a creative, inspiring, dedicated leader to join our team.
What we're looking for:
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours
The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As a Store Manager, you will lead from the front, on the floor, not in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go-to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders).
* Managing rosters and budgets for your store.
* Implement and maintain systems to keep store functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service and promotions are accounted for, and store is staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* You'll have a voice and the ability to influence the entire business.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
* Generous and achievable bonus structure.
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Campbelltown - Store Manager - Macarthur
Sydney, NSW
Campbelltown - Store Manager - Macarthur Shop L03 U086/87 Macarthur Square Shopping Centre, 200 Gilchrist Drive Sydney, NSW Store-Manager---Macarthur
Universal Store is looking for a creative, inspiring, dedicated leader to join our team.
What we're looking for:
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours
The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As a Store Manager, you will lead from the front, on the floor, not in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go-to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders).
* Managing rosters and budgets for your store.
* Implement and maintain systems to keep store functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service and promotions are accounted for, and store is staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* You'll have a voice and the ability to influence the entire business.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
* Generous and achievable bonus structure.
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Charlestown - Store Manager - Charlestown Square
Shop L02 2034/35, Charlestown Square, 30 Pearson Street
Newcastle, NSW
Charlestown - Store Manager - Charlestown Square Shop L02 2034/35, Charlestown Square, 30 Pearson Street Newcastle, NSW Store-Manager---Charlestown-Square
Universal Store is looking for a creative, inspiring, dedicated leader to join our team.
What we're looking for:
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours
The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As a Store Manager, you will lead from the front, on the floor, not in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go-to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders).
* Managing rosters and budgets for your store.
* Implement and maintain systems to keep store functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service and promotions are accounted for, and store is staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* You'll have a voice and the ability to influence the entire business.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
* Generous and achievable bonus structure.
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Shop B005, Chadstone Shopping Centre, 1341 Dandenong Road
Melbourne, VIC
Chadstone - 2IC - Chadstone Shop B005, Chadstone Shopping Centre, 1341 Dandenong Road Melbourne, VIC 2IC---Chadstone
Universal Store is looking for a creative, inspiring, dedicated leader to join the team.
This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company.
What we're looking for:
As 2IC you will partner with the Store Manager and inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural team player who can also adapt to changing environments, make customers feel at home and enjoy sharing the skills learned in previous retail environments with their new team. A successful 2IC will be able to create links between people, process and presentation to contribute to a happy and successful store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a team member who thinks about "What is possible each day”.
Essentials:
* Fashion retail know-how with some hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Proven ability to create a sales-driven culture to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change
* Strong commitment to maintaining high standards of quality and attention to detail.
* Effective communication and interpersonal skills.
* Capable of thriving in fast-paced environments and managing multiple tasks simultaneously.
The right person must have the ability to communicate positively at all levels as well as help train, coach and be able to both give and hear honest feedback.
A typical day:
As a 2IC, you will lead from the front 2 days out of your 5 day working week. You will be visible on the floor working with your team to achieve successful results every day. As part of the leadership team in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Be willing to accept development and training.
* Walk the walk and talk the talk - have Integrity.
* Foster a sales-oriented environment in the store by assisting the Store Manager in daily coaching and support.
* Implement visual merchandising (VM) and promotional strategies according to company guidelines.
* Offer insights on stock levels and oversee inventory management for the store.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* You'll have a voice and the ability to influence the entire business.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Eagle Farm - Customer Experience Team Member
Support Office, 42a William Farrior Place
Brisbane, QLD
Eagle Farm - Customer Experience Team Member Support Office, 42a William Farrior Place Brisbane, QLD Customer-Experience-Team-Member
Customer Experience Team Member
Are you a customer service specialist ready to make a real impact?
Universal Store is a Brisbane based fashion retailer that has over 105 stores nationally and a thriving e-commerce business. A large part of our success is our dedication to customer service and ensuring that value and support are equally prioritised. Selling a large range of premium products and delivering the latest trends demands excellent knowledge and customer service expectations.
We are seeking a dedicated Customer Experience Team Member to join our team at our Brisbane Support Office. This is your chance to be at the heart of our commitment to delivering sensational customer service to our customers, retail stores, and internal teams. Working a causal roster (including weekends), you’ll be supporting the wider business functions as the first point of contact for our customers.
About the Role:
* Deliver superior customer service, setting the standard by personal example.
* Manage incoming returns & refunds, ensuring security and fraud policies are upheld.
* Maintain accurate records of customer interactions and investigations.
* Collaborate with our Marketing & Digital team to enhance customer visibility and automate processes.
* Actively research market and customer behaviours to bridge the gap between digital and in-store experiences.
* Treat all customers with dignity and respect, regardless of the interaction.
What We're Looking For:
* Proven ability to improve customer experience and promote customer effort.
* Proficiency in relevant technology and systems.
* Experience in retail and/or eCommerce.
* Strong lateral thinking and problem-solving skills.
Key Behavioural Attributes:
* High attention to detail.
* Strong achievement drive.
* Excellent interpersonal and communication skills.
* Exceptional problem-solving abilities.
* Ability to work autonomously.
Why Join Universal Store?
We're not just a retailer; we're a community. At Universal Store, our "Universal Spirit" guides everything we do. And in exchange for your hard work we offer:
* Access to a range of heavily discounted products
* Modern, open plan office with generous facilities and on-site parking
* Flexible working arrangements and WFH options
* Career development and support
* Employee benefits programs
If you're a proactive, customer-focused individual with a passion for problem-solving and a desire to contribute to a vibrant team, apply now!
Due to the volume of applications we often receive, it may not be possible to provide an outcome to everyone.
APPLY HERE View Details
Shop 2035 Westfield Southland, 1239 Nepean Highway
Melbourne, VIC
Universal Store is looking for a creative, inspiring, dedicated Area Manager to support the teams across our Victoria and Tasmania region. Stores include locations across Melbourne Central, Hobart, Bourke Street, Southland, and Bayside.
What we're looking for:
An Area Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments- yes, you need to have it all! A successful Area Manager will be able to create links between people, process and presentation to create store environments that welcome and excite our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
* Fashion retail know how with hands on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Area Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As an Area Manager, you will lead from the front and loves spending time on the floor, not just in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the Area, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders). Succession planning is key.
* Managing payroll and budgets for your Area.
* Implement and maintain systems to keep stores functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service, and promotions are accounted for, and stores are staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself
* We provide feedback to help you achieve your goals
* You'll have a voice and the ability to influence the entire business
* Favourable roster with generous staff discounts
* Strong company culture
* Honest and transparent leadership
* Generous and achievable bonus structure
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
Shop 224 Pacific Epping Plaza Shopping Centre, 571-583 High Street
Melbourne, VIC
Epping - 2IC - Epping Shop 224 Pacific Epping Plaza Shopping Centre, 571-583 High Street Melbourne, VIC 2IC---Epping
Universal Store is looking for a creative, inspiring, dedicated leader to join the team.
This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company.
What we're looking for:
As 2IC you will partner with the Store Manager and inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural team player who can also adapt to changing environments, make customers feel at home and enjoy sharing the skills learned in previous retail environments with their new team. A successful 2IC will be able to create links between people, process and presentation to contribute to a happy and successful store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a team member who thinks about "What is possible each day”.
Essentials:
* Fashion retail know-how with some hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Proven ability to create a sales-driven culture to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change
* Strong commitment to maintaining high standards of quality and attention to detail.
* Effective communication and interpersonal skills.
* Capable of thriving in fast-paced environments and managing multiple tasks simultaneously.
The right person must have the ability to communicate positively at all levels as well as help train, coach and be able to both give and hear honest feedback.
A typical day:
As a 2IC, you will lead from the front 2 days out of your 5 day working week. You will be visible on the floor working with your team to achieve successful results every day. As part of the leadership team in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Be willing to accept development and training.
* Walk the walk and talk the talk - have Integrity.
* Foster a sales-oriented environment in the store by assisting the Store Manager in daily coaching and support.
* Implement visual merchandising (VM) and promotional strategies according to company guidelines.
* Offer insights on stock levels and oversee inventory management for the store.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* You'll have a voice and the ability to influence the entire business.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Liverpool - Store Team Member - Liverpool
Sydney, NSW
Liverpool - Store Team Member - Liverpool Shop 2068 Westfield Liverpool, Macquarie Street Sydney, NSW Store-Team-Member---Liverpool
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
APPLY HERE View Details
Wetherill Park - Store Team Member - Wetherill Park
Shop 213 Stockland Wetherill Park, 561-583 Polding Street
Sydney, NSW
Wetherill Park - Store Team Member - Wetherill Park Shop 213 Stockland Wetherill Park, 561-583 Polding Street Sydney, NSW Store-Team-Member---Wetherill-Park
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
APPLY HERE View Details
Brisbane Airport - Store Team Member - DFO Brisbane
Shop G031 DFO Brisbane, 18th Avenue
Brisbane, QLD
Brisbane Airport - Store Team Member - DFO Brisbane Shop G031 DFO Brisbane, 18th Avenue Brisbane, QLD Store-Team-Member---DFO-Brisbane
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
APPLY HERE View Details
Support Office, 42a William Farrior Place
Brisbane, QLD
Are you an experienced garment tech, who has excellent communication and relationship building skills?
About the Role:
Universal Store has a proud heritage of delivering the most desirable trends to its passionate customers. Part of our success lays with our incredible private labels; Common Need, Luck and Trouble, Perfect Stranger, and NeoVision. This would not be possible without the continued efforts of the production team and the relationships we maintain between our suppliers and our internal design team. Furthermore, the UNI Group has a strong commitment to environmental sustainability and ethical sourcing practices which the product team plays a key role in promoting.
Universal Store is seeking a driven Production Coordinator to join our Product Team in Brisbane. You’ll be building strong relationships with our local and international suppliers to maximise the value and ensure the end product aligns with our commitment and values. In your role, you’ll be supporting the design and product teams with advice and specialised analysis to support them in achieving the continued growth of our private labels.
Key responsibilities include:
* Creating tech packs and managing costing.
* Conducting garment fittings and quality control.
* Coordinating production and managing purchase orders.
* Supporting ethical sourcing and sustainability initiatives.
About You:
* Proficiency in Adobe Illustrator and a strong technical understanding of garment construction are essential.
* You're detail-oriented, proactive, and a team player.
* Experience in apparel product development or direct international sourcing is a bonus.
* A comprehensive understanding Technical Garment Construction is a must!
Our Universal Spirit:
At Universal Store, we live by our values: Care for Everyone, Here to Help, Make-it-Work, Better than Good, and Contribute. If you're ready to make a difference and be part of a dynamic, successful team, consider joining the Universal Store!
What we Offer:
* Flexible/Hybrid working arrangements
* Modern, purpose-built Support Office and Distribution Centre site.
* Employee discounts, benefits, and salary sacrificing programs
* Social events, clubs, and promotions.
* Supportive Leadership with career and personal development opportunities.
Ready to make a difference with an iconic Australian business? Apply now!
Due to the large volume of applications we often receive, it may not be possible to provide an outcome to everyone.
Support Office, 42a William Farrior Place
Brisbane, QLD
Are you an analytical individual with a passion for fashion and a talent for maximising sales?
About the role:
Universal Store is seeking a dedicated Merchandise Allocator to join our growing Merchandising Team! You’ll be joining an ASX listed retailer with a large assortment of well-known brands, focusing on the latest trends and emerging designs. For over 25 years, Universal Store placed great pride in everything we do, meaning we need a passionate merchandiser to ensure we continue to proudly display our products.
This vital role involves managing stock allocation processes to boost sell-through and increase movement of our categories and styles. You will be skilled in analysing consumer behaviour and buying patterns to advise the business on budgetary allocations. You will expertly draw on multiple data sources, building strong relationships with Retail Operations, Product & Design, CX, Logistics, and Marketing.
Key Responsibilities:
* Gather customer feedback and analyse customer groups.
* Understand individual stores and regions, including competitors.
* Use sales data to find opportunities.
* Manage stock distribution across stores and plan for key events and new store builds.
* Coordinate sale stock and create sale lists.
* Direct stores on tasks like price changes and regrouping, execute promotions.
* Build relationships with sales managers and visual merchandisers.
* Work with the warehouse team and suppliers.
* Maintain sales reports and send summaries to stores.
What We're Looking For:
* Essential Skills: Strong numeracy and analytical skills, excellent written and verbal communication, and proficiency in Microsoft Excel.
* Desirable Experience: Experience in a similar role for a fashion retailer or wholesaler, or as a fashion retail store manager/salesperson.
* Key Behavioural Traits: We value individuals who are proactive, adaptable, detail-oriented, confident, customer-focused, and team players, among others.
Our Universal Spirit:
At Universal Store, we live by our values: Care for Everyone, Here to Help, Make-it-Work, Better than Good, and Contribute.
If you're ready to make a difference and be part of a dynamic, successful team, consider joining the Universal Store!
Apply Now!
Due to the volume of applications, we typically receive, it may not be possible to provide an outcome to everyone.
Karrinyup - Store Team Member - Karrinyup
Shop F135 Karrinyup Shopping Centre, 200 Karrinyup Road
Perth, WA
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
Sydney - Area Sales Manager - Central And North Sydney
Shop 1015 World Square Shopping Centre, 644 George Street
Sydney, NSW
Universal Store is looking for a creative, inspiring, dedicated Area Manager to support the teams across our Central and North Sydney region. Stores include locations across .
What we're looking for:
An Area Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments- yes, you need to have it all! A successful Area Manager will be able to create links between people, process and presentation to create store environments that welcome and excite our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
* Fashion retail know how with hands on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Area Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As an Area Manager, you will lead from the front and loves spending time on the floor, not just in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the Area, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders). Succession planning is key.
* Managing payroll and budgets for your Area.
* Implement and maintain systems to keep stores functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service, and promotions are accounted for, and stores are staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself
* We provide feedback to help you achieve your goals
* You'll have a voice and the ability to influence the entire business
* Favourable roster with generous staff discounts
* Strong company culture
* Honest and transparent leadership
* Generous and achievable bonus structure
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
Shellharbour - Area Sales Manager - South Sydney
Shop 2047 Stockland Shellharbour Shopping Centre, 211 Lake Entrance Road
Sydney, NSW
Universal Store is looking for a creative, inspiring, dedicated Area Manager to support the teams across our New South Whales region. Stores include locations across Miranda, Shellharbour, Wollongong, and Burwood.
What we're looking for:
An Area Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments- yes, you need to have it all! A successful Area Manager will be able to create links between people, process and presentation to create store environments that welcome and excite our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
* Fashion retail know how with hands on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Area Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As an Area Manager, you will lead from the front and loves spending time on the floor, not just in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the Area, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders). Succession planning is key.
* Managing payroll and budgets for your Area.
* Implement and maintain systems to keep stores functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service, and promotions are accounted for, and stores are staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself
* We provide feedback to help you achieve your goals
* You'll have a voice and the ability to influence the entire business
* Favourable roster with generous staff discounts
* Strong company culture
* Honest and transparent leadership
* Generous and achievable bonus structure
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
Sydney - Area Sales Manager - NSW Region
Shop 1015 World Square Shopping Centre, 644 George Street
Sydney, NSW
Sydney - Area Sales Manager - NSW Region Shop 1015 World Square Shopping Centre, 644 George Street Sydney, NSW Area-Sales-Manager---NSW-Region-
Universal Store is looking for a creative, inspiring, dedicated Area Manager to support the teams across our region. Stores include locations across .
What we're looking for:
An Area Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments- yes, you need to have it all! A successful Area Manager will be able to create links between people, process and presentation to create store environments that welcome and excite our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
* Fashion retail know how with hands on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Area Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As an Area Manager, you will lead from the front and loves spending time on the floor, not just in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the Area, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.
Key Responsibilities:
* Ensure the highest level of customer care in line with Universal Store specific service expectations.
* Continually recruit, train and develop talented individuals (create future leaders). Succession planning is key.
* Managing payroll and budgets for your Area.
* Implement and maintain systems to keep stores functioning effectively.
* Oversee store scheduling to ensure that projects, visuals, availability, service, and promotions are accounted for, and stores are staffed in line with payroll targets.
* Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.
What's Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself
* We provide feedback to help you achieve your goals
* You'll have a voice and the ability to influence the entire business
* Favourable roster with generous staff discounts
* Strong company culture
* Honest and transparent leadership
* Generous and achievable bonus structure
Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please apply outlining your suitability for the role given the above requirements and duties, along with your CV detailing previous experience that is relevant to this role.
No Agency Contacts please
APPLY HERE View Details
Distribution Centre, 42a William Farrior Place
Brisbane, QLD
Eagle Farm - DC Team Member - Full Time Distribution Centre, 42a William Farrior Place Brisbane, QLD DC-Team-Member---Full-Time
Universal Store is looking for a creative, inspiring, dedicated team members to join us in our Distribution Centre.
We are Australia’s leading youth fashion retail destination for curated street fashion, denim and footwear. This is a great opportunity to get involved with Universal Store and build a career in a fast-paced, growing youth fashion retail company. We are currently seeking great people to assist our Brisbane Distribution Centre team in Eagle Farm.
As a Distribution Centre Team Member your primary role is to assist across all Distribution Centre departments and functions including but not limited to dispatch, processing, replenishment, online orders, deliveries, and general housekeeping of the work areas.
To be successful in this role you will have:
* Ability to maintain accuracy, attention to detail and motivation when working on repetitive tasks for extended periods of time.
* Ability to carry out the physical demands of the role, including frequent standing and walking for shifts up to 9 hours, moving and taping boxes, and building pallets
* Proficiency in reading numbers and performing basic calculations
* The ability to work independently as well as part of a team – you are reliable and easy to work with
* A positive, flexible, enthusiastic and adaptable attitude
* Awareness of safety precautions and risks
* Flexibility to work hours between 7am & 7pm Monday – Saturday
Key Responsibilities:
* Unpacking, barcoding and counting stock
* Palletising cartons for store dispatch
* Assisting with stock transfers between stores
* Picking and packing stock to replenish store levels
* Refilling stock to fulfilment department locations
* Keeping our distribution center exceptionally clean, organized and safe
What’s Unique About Us?
Your success is important to us. We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Favourable roster with generous staff discounts.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
No Agency Contacts, please
Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.
APPLY HERE View Details
Surfers Paradise - Store Team Member - Surfers Paradise
Shop 235 Paradise Centre, Cavill Road
Gold Coast, QLD
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
Shop 236 Broadway Shopping Centre, 1 Bay Street
Sydney, NSW
Ultimo - Store Team Member - Broadway Shop 236 Broadway Shopping Centre, 1 Bay Street Sydney, NSW Store-Team-Member---Broadway
Universal Store is looking for highly customer service-oriented team members to join us.
Do you love customers and selling? Can you develop rapport with customers and build a strong client base? Are you committed to providing incredible service to your customers? Are you able to work well in a team?
What we're looking for:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* Warmth and enthusiasm.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
What's Unique About Us?
* Your success is important to us.
* We genuinely care about your career and offer technical and leadership training.
* We provide opportunities to grow and challenge yourself.
* We provide feedback to help you achieve your goals.
* Strong company culture.
* Honest and transparent leadership.
Sound like a good fit?
If you meet these qualifications and are ready to work with a great team of individuals please apply now with your resume and cover letter outlining how you meet the selection criteria.
APPLY HERE View Details
Shop 204/5 Westfield Burwood, 100 Burwood Road
Sydney, NSW
Burwood - Store Manager - Burwood Shop 204/5 Westfield Burwood, 100 Burwood Road Sydney, NSW Store-Manager---Burwood
Universal Store is looking for a creative, inspiring, dedicated leader to join our team.
What we're looking for:
A Store Manager who can inspire a team to love where they work and create positive experiences for our customers. Our ideal candidate will be able to lead from the front while bringing the team with them. We're all about Youth Fashion. We have a passion for our customers and a keen eye for detail.
A natural planner and organiser who can also adapt to changing environments - yes, you need to have it all! A successful Store Manager will be able to create links between people, process and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors. You have a positive and expansive outlook on life. We are looking for a leader who thinks about "What is possible each day."
Essentials:
* Fashion retail know-how with hands-on experience from the stock room to the shop floor.
* A solid team building track record. We're looking for an experienced Store Manager who is comfortable leading a large and diverse team.
* Warmth and enthusiasm.
* A strong voice, an open mind and an ability to respond rather than react.
* Understanding of retail profit measures, the ability to manage costs and productivity.
* The proven ability to meet and exceed sales goals.
* Willingness to go above and beyond when needed.
* A true service ethic that defines every decision you make.
* Flexibility and positive reaction to change.
* Must be able to work Tuesday - Saturday roster, including late night trade and weekend hours
The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give and hear honest feedback.
A typical day:
As a Store Manager, you will lead from the front, on the floor, not in an office. You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go-to" resource for any questions, (big and small) as well as feedback (both praise and supportive). As the leader in the store, you are excited to know our brands and your customers. You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.< #J-18808-Ljbffr