Business Intelligence Specialist
The role of Business Intelligence Specialist involves providing critical support to internal stakeholders by applying advanced problem-solving skills to drive operational efficiency.
* Create data-driven recommendations to inform strategic business decisions.
* Develop and facilitate change management initiatives to ensure successful process adoption.
* Analyse business trends and provide insightful explanations to key stakeholders.
* Design and deliver business analytics and dashboards to enhance decision-making capabilities.
* Collaborate with cross-functional teams to identify and propose technical solutions for process improvement.
* Optimise operational processes to eliminate waste and maximise efficiency.
Requirements
* 3+ years of experience in technical business analysis and project management.
* Background in Customer Operations or Risk Operations is advantageous.
* Relevant qualifications in Information Systems, Business Analytics or related field.
* Proficiency in Microsoft Excel/GSuite tools and quantitative research skills.
* Knowledge of Snowflake and SQL is beneficial.