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Ndis plan management officer

Mildura
Lifely
Posted: 18 December
Offer description

Job Number: PMO1


Fantastic opportunity to join our dynamic Plan Management team


We're seeking one new team member to undertake the role of NDIS Plan Management Officer who offers strong customer service and bookkeeping skills. This is an exciting opportunity to be part of our growing organisation as a part-time employee (0.6EFT) based on-site at Lifely's Mildura office.

The roles require 22.8 hours per week and is required at least Monday, Wednesday and Friday in the office. The hours of this position have the potential to increase so we're looking for someone with the ability to work more hours in the future.

Remuneration commencing at Level 4 of the Social & Community Services Award ($44.58 hourly rate or $88,090 per annum pro-rata) plus salary packaging available to maximise your income by minimising tax (as per PBI status).

Training will be provided along with a detailed induction.

Plan management is when a Participant engages a disability service provider to support them in managing funding in their NDIS plan and acting as a financial intermediary. The small Plan Management team supports over 700 Participants and is keen to build their team with another member with excellent customer service and book-keeping skills.


The ideal candidate for this position will have:

* A qualification in bookkeeping and/or previous experience working in a similar role, preferably within the Disability sector.

* Responsive team member who genuinely cares and respects others professionally.

* Strong communication skills, both verbal and written, an ability to maintain accurate records.

* The ability to process invoices and payments accurately.

* Well-developed customer service and problem-solving skills across finance systems and between Participants, their guardians, and providers.

* Honest, reliable, with professional attitude.

Please review the NDIS Plan Management Officer Position Description to understand responsibilities, especially the selection criteria.

Applicants will need to submit their application documents listed below:

* A letter of application addressing the Key Selection Criteria from the Position Description (we will only consider applications which address the selection criteria)

* An up-to-date resume including details of three professional referees

* Proof of Australian Citizenship or Eligibility to Work Visa

For more information, please contact Human Resources on or

* Appointment is conditional upon clear NDIS Worker Screening Check clearance, valid Australian driver licence, current Working with Children Check, COVID-19 Vaccination (including 1st booster) and reference checks.

Lifely is an equal opportunity employer, a Child Safe organisation and upholds zero tolerance to abuse and neglect. We promote the safety and wellbeing of children from culturally and/or linguistically diverse backgrounds.

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