Restaurant Service Associate
We are seeking an experienced and skilled restaurant service associate to join our team. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable dining experience.
This is a dynamic and fast-paced role that requires strong communication skills, attention to detail, and the ability to multitask in a calm and collected manner. You will work closely with the kitchen team to ensure seamless service delivery and provide guidance to guests on menu options.
* Preparation: Prepare the dining area and readied for service by setting tables, stocking supplies, and completing other tasks as needed.
* Service: Greet guests, take orders, serve food and beverages, and handle payment transactions in a professional and courteous manner.
* Communication: Communicate effectively with colleagues and management to ensure smooth service delivery and resolve any issues that may arise.
Duties & Responsibilities:
* Prepare section and readied for service.
* Guide each guest through the menu, offering suggestions that cater to their needs or feature what we do best.
* Be mindful and ensure that each order sent to the kitchen takes into account any dietary or allergy restrictions.
* Pace each course and keep lines of communication open with the kitchen chef or expediter.
* Read each table and guest and anticipate their needs.
* Perform table maintenance by clearing courses as necessary; replacing utensils; ensuring water glasses stay full; being present and aware in order to assist with any spills or special requests.
* Deliver bill and process payment in a timely manner, thank guests and ask that they return.
* Participate in running side-work, food or drinks, pre-bussing tables, sweeping floors, cleaning, washing dishes, helping teammates.
Requirements:
* Skills: People Skills - warm, genuine, caring, considerate, Communication, Customer Service, Team Oriented, High Energy Level, Promotional Ability, POS systems.
* Pay Rate: From $30.00 per hour.
* Hourly Rate: No less than 12 hours per week.
* Schedule: Afternoon shift, Morning shift, Night shift, Public holidays, Weekend availability.
* Supplementary Pay: Tips.
* Work Authorisation: Australia (required).
* Work Location: In person.
* Job Type: Casual.
About This Job:
This job is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. If you have strong communication skills, are able to multitask, and can maintain a calm and collected demeanor under pressure, this could be the perfect opportunity for you.
About Our Team:
We are a dynamic and forward-thinking organization that values teamwork and collaboration. We offer a supportive and inclusive work environment and are committed to helping our employees grow and develop in their careers.
Why Choose Us:
We offer competitive pay rates, opportunities for advancement, and a comprehensive benefits package. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.