Benefits
* Accrue up to an extra 12 days of leave per year through our Life Days program.
* Work with world leading technology business at the forefront of innovation.
* We're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Container Platform Engineer
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers
Your New Role And Responsibilities
We have an opportunity for a talented Container Platform Engineer to support our Federal Government customers IT systems, including mission critical systems. We have multiple opportunities to join our exciting multi-year program to deliver and support an enterprise Case Management System.
In this role you will provide Level 2 and Level 3 ITSM support for mission system applications. You will work in a small support team providing technical support and troubleshooting of technical issues and ensure continued operation of services. You'll interact with the Leidos developers who are updating the application, the security operations team, client system owners, 3rd party product vendors and of course, end users.
Key Responsibilities
* Provide Level 2 and 3 system monitoring, technical support, and incident management, ensuring continuous service improvement and reliability.
* Own and manage incidents end-to-end, including triage, resolution, escalation, and post-incident analysis.
* Conduct root-cause analysis for application issues and collaborate with ITSM teams and end users to implement solutions.
* Support the design and implementation of Kubernetes containerisation and DevOps processes, including observability features.
* Maintain system documentation and knowledge base articles, and participate in on-call rotations to meet priority incident KPIs.
What You'll Bring to Make An Impact
* Proficient in ITSM tools (e.g. JIRA, Confluence) with strong knowledge of ITIL processes and incident/problem management.
* Skilled in application troubleshooting, issue resolution, and customer support.
* Experience with scripting, task automation, Infrastructure as Code (IaC), and CI/CD tools (e.g. GitLab, Jenkins).
* Hands‐on experience with containerisation (Kubernetes) and cloud platforms (Azure or AWS).
* Strong multitasking, prioritisation, and collaboration skills, including working effectively in a distributed team environment.
Don't worry if you don't tick all the boxes – if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
This role does require the successful applicant to be an Australian Citizen and hold TSPV security clearance.
Next Steps
* To apply for this role, follow the links or apply via our Careers page.
* Recruitment process – 1-2 interviews (depending on seniority of role) & background checks.
* Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
* We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@leidos.com if you'd like to discuss any additional support during your application or throughout the recruitment process.
Leidos Australia – Equal Opportunities
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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