An innovative technology company in Sydney is seeking a Senior Technical Escalation Manager to lead technical support for key clients. In this role, you'll troubleshoot critical issues, provide hands-on support, and collaborate with various teams. Ideal candidates have extensive technical expertise, strong problem-solving skills, and experience with the Pega Platform. This position offers opportunities for continuous learning and an inclusive company culture, ensuring a rewarding work environment.#J-18808-Ljbffr