Client partner - fs (melbourne)

Let's talk about the role and responsibilities

• Perform senior stakeholder relationship management for a strategic account
• Develop opportunities in the areas across banks divisions focusing on Retail and Commercial Banking divisions of the bank.
• Develop account plans in collaboration with Capgemini's capability teams
• Lead proposal creation, presentation and commercial negotiations and contracting
• Identify opportunities for growth in the account, promote our differentiating value propositions
• Perform ongoing account planning and management, forecasting of revenue and sales pipeline
• Provide oversight to service delivery and service performance with a clear focus on customer satisfaction, value delivery from services provided by Capgemini
• Perform ongoing commercial and contractual management of the account
• Achieve and exceed targets for revenue, bookings, margins and receivables

Let's talk about the team

Capgemini's Financial Service Practice (FSP) drives transformation for its Banking, Insurance, Superannuation, Wealth, and Capital market customers leveraging its deep domain and technology expertise. FSP works collaboratively with its customers to shape up their future, delivering best in class solutions, and driving continuous innovation. The team comprises professionals with deep industry expertise and provides Technology Solution & implementation, maintenance services for off-the-shelf products and partner with financial institutions, to build and manage in-house solutions.

Let's talk about your capability and experience

• Minimum of 10 years of consultative sales experience in an enterprise or large account sales environment selling information technology (IT) services
• Proven history of senior or CXO level stakeholder influence and long-term relationship management or aspiration to operate at the 'C-Level'
• Services experience includes Technology Services, Business Operations, Consulting, Business Process Outsourcing (BPO), Process Automation in managed services construct
• Experience of working in a global, multi culture environment and geographically dispersed operating model
• Financial Services - Retail banking industry experience is a must
• Large, complex, enterprise account management experience of 'multi-tower', cross-functional, consulting services solutions
• Delivery oversight or customer success experience for information technology (IT) services
• Strong customer feedback reflected in NPS scores or equivalent
• Sales Leadership, New Business Development, Account Management experience
• Demonstrable track record of over‐achievement against variable commission / bonus targets, gateways & kickers
• Passion and hunger for contemporary, innovative, customer‐centric, consultative, solution‐sales
• A strong hunter mentality - the ability to prospect and sell within the account
• Growth mindset and hunger to continuously learn
• Team player that enjoys collaboration in an energetic and diverse local and global team

Let's talk about what's in it for you

• Well‐structured and supportive team setting, working with senior leaders both within Capgemini AU and FS SBU/APAC
• Support to develop knowledge of emerging trends in the Financial Services, Digital, Data, Cloud and Business Services
• Highly visible role within Capgemini AU and APAC levels
• Involves limited international travel, e.g. hosting client stakeholders Capgemini offices in India, Philippines and other counties as required