A leading infrastructure services company in Australia is seeking a skilled Guest Services Agent to manage bookings and deliver excellent customer service for Defence personnel at RAAF Base Tindal.
Key Responsibilities
* Manage guest bookings and check-ins/outs with attention to detail and a focus on customer satisfaction.
* Provide exceptional customer service to Defence personnel, addressing their needs and concerns in a professional and courteous manner.
The ideal candidate should have:
* Hospitality experience, preferably in a similar role or industry.
* Strong communication skills, both written and verbal, to effectively interact with guests and colleagues.
Supporting Australia's Defence community means delivering a safe and inclusive environment. This role requires a genuine passion for customer-centric service delivery and the ability to adapt to changing situations.