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Telstra retail: casual customer service & sales consultant (city of wollongong)

Wollongong
Temporary
ILLAWARRA MERCURY
Customer Services agent
Posted: 29 September
Offer description

Overview

Telstra is hiring a Retail Consultant in Shellharbour on a casual basis. Working in a Telstra Retail Store is a chance to build a meaningful career within a market-leading brand, in a target-driven environment focused on delivering the latest tech and gadgets to customers.

What you’ll do

- Showcase product knowledge and provide consultative solutions to customers, helping them get connected faster, better, and smarter.
- Receive ongoing training on the latest technology and devices to stay at the top of your game.
- Contribute to achieving sales targets and KPIs through a progressive sales approach and customer service excellence.

About you

- You can build connections with a variety of customers and develop customised solutions.
- You’re driven to reach and exceed sales targets and KPIs.
- You are eager to learn and grow in the role and beyond, with experience in a customer-facing role.
- You thrive in a fast-paced retail environment and can maintain excellent customer service.

Advantages

- Team performance-related commission, with the first 2 months guaranteed as you ramp up.
- 30% off Telstra services.
- Continuous training from management to grow your skills.
- Telstra SIM card and exclusive discounts across 240 brands and partners.
- 16 weeks paid parental leave for primary and secondary carers.

Workplace and inclusion

We work flexibly at Telstra. We actively seek individuals from diverse backgrounds and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritise a safe, welcoming workplace where everyone can thrive. When you apply, you can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.

Employment details

- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Technology, Information and Media

Note: This listing is for a Shellharbour location. If you are interested in other Telstra Retail opportunities, see additional roles available in nearby areas.

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