Senior, Customer‐Facing Solutions & Industry Lead
We are seeking a senior, customer‐facing Solutions & Industry Lead to drive Kinetic IT's growth and presence across the Eastern region (VIC, SA, NSW, QLD and NT). Operating at the intersection of technology and industry, you'll partner closely with Strategic Sales Partners and Account Directors to shape and win complex opportunities, elevate client conversations and position Kinetic IT as a trusted technology partner. You'll lead solution development across new pursuits and existing accounts, translating client challenges into outcome‐driven technology solutions across government and critical infrastructure sectors.
Responsibilities
* Leading workshops and solution discussions to translate business challenges into technology outcomes.
* Acting as solution authority on pursuits, owning solution design, narrative and technical credibility.
* Orchestrating cross‐functional teams (architecture, practices, bids, partners) to develop winning solutions.
* Partnering with sales and account leadership to drive new opportunities and account growth.
* Building strong relationships with executive stakeholders and technology partners.
* Developing industry‐aligned solution narratives across key sectors.
* Ensuring smooth transition from sales to delivery with clear scope and commercial alignment.
What you'll bring to the table
* Extensive experience in IT services, consulting or solution leadership in a customer‐facing environment.
* Proven ability to shape and win complex deals with sound commercial and strategic judgement.
* Broad understanding of modern technology domains (cloud, cyber, infrastructure, managed services, AI).
* Ability to translate business needs into practical, outcome‐focused solutions.
* Strong stakeholder engagement skills, including experience working with senior executives.
* Collaborative and adaptable approach, with experience leading across cross‐functional teams.
* Experience in government and/or critical infrastructure sectors (highly regarded).
About Kinetic IT
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich the lives of Australian communities.
For more than 25 years, we've partnered with some of Australia's most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
The Kinetic IT Difference
* Growth‐focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
* Advance your career – Access new roles via our internal 'Opportunity Marketplace' careers hub.
* Flex your work – Hybrid options, flexible hours, mobility and part‐time roles (customer needs permitting).
* Celebrate together – Social events, cultural celebrations, end‐of‐year functions and more.
* Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.
* Other perks – Access to our employee discounts platform, discounted gym membership and more.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We're proud to be an Indigenous and Veteran‐friendly employer.
You can learn more about our culture and crew online at https://kineticit.com.au/work-with-us/careers-at-kit.
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