About Lake House
Lake House has always been a family founded, owned and operated business. We care deeply about individuals who contribute to the ongoing success of our house on the lake and additional venues in our fold. As a business we aim to curate a team committed to the art of true hospitality, in turn curated a space where service, knowledge and passion combine with creativity and strategy to succeed.
Job Title
Guest Service Agent
Employment Type
Full Time
Position Overview
Join our multi-cultural team who unite in the vision of service as the most up-to-date form of luxury. If you are a customer focused individual, positive, solution oriented and have a passion for travel and hospitality – this may just be the place for you.
This position is based within the iconic Lake House Hotel in customer service, reservations and reception. Opportunities exist to cross train into additional areas for the right candidate, offering unlimited growth and career advancement.
You will be given an opportunity to train and learn on the job, contribute to the ever growing and developing hotel, restaurant, spa, farm and lodge.
Qualifications
* Guest services experience in a five-star hotel environment preferred.
* Experience with OPERA Cloud, 7 Rooms, SpaOne and TripleSeat are an advantage.
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