About Our Client
Our client is a leading Australian company specializing in over-the-counter (OTC) healthcare products.
The company focuses on delivering high-quality, accessible health solutions to consumers through its range of products addressing common health concerns such as pain management, skincare, digestive health, and general wellness.
Job Description
We are seeking a skilled Key Account Manager to drive sales growth and build strong relationships with key clients across the grocery, retail, and pharmacy sectors.
* Account Management: Develop and maintain strategic partnerships with key accounts, including grocery chains, major retailers, and pharmacy groups like Chemist Warehouse, ensuring high levels of satisfaction and trust.
* Sales Strategy & Growth: Design and execute account-specific strategies to achieve sales targets and drive revenue growth. Identify opportunities for product placement, promotional campaigns, and category expansion within retail and wholesale channels.
* Client Collaboration: Work closely with clients to understand their business needs, marketing strategies, and product requirements. Collaborate on merchandising, promotions, and stock management to optimize sales.
* Negotiations: Lead negotiations on pricing, promotions, and contracts with key clients. Ensure mutually beneficial terms while maintaining competitive pricing strategies and profitability.
* Market Intelligence: Stay up-to-date with market trends, competitor activities, and consumer behavior. Provide insights to internal teams to support product development and marketing strategies tailored to the retail and pharmacy markets.
* Cross-Functional Collaboration: Work closely with internal teams such as marketing, supply chain, and logistics to ensure product availability, marketing support, and efficient delivery to clients.
* Reporting & Analytics: Prepare and present regular reports on account performance, sales targets, market trends, and customer feedback. Use data-driven insights to optimize account performance and sales strategies.
The Ideal Candidate
* Experience: A strong background in B2B Key Account Management or Sales, with experience in the grocery, retail, or pharmacy sectors, particularly with Chemist Warehouse or similar large retail chains.
* Industry Knowledge: In-depth understanding of the retail, grocery, and pharmaceutical distribution channels in Australia, including trends, competitor landscape, and key decision-makers.
* Sales Skills: Proven track record of successfully managing and growing large accounts, achieving sales targets, and driving revenue growth.
* Relationship Building: Strong interpersonal skills with the ability to build and maintain long-term relationships with key stakeholders across various levels of an organization.
* Negotiation Skills: Strong negotiation and communication skills with the ability to influence and persuade in a competitive marketplace.
* Analytical Skills: Ability to analyze data, track performance, and use insights to develop actionable strategies.
* Travel: Willingness to travel as required to meet with clients and attend business meetings across Australia.
What's On Offer
1. Impactful Role: Managing high-value clients directly affects company revenue and client satisfaction.
2. Relationship Building: The role focuses on developing long-term, meaningful client relationships.
3. Career Growth: Successful KAMs often progress to senior leadership roles.
4. Variety and Challenge: It offers a dynamic mix of strategic planning, problem-solving, and client management.
5. Compensation: Competitive salary, performance bonuses, and incentives tied to account success.
6. Autonomy: KAMs have the freedom to develop and execute strategies for key clients.
7. Job Satisfaction: Building strong, successful client relationships provides personal and professional fulfillment.
In summary, this Key Account Manager position offers a mix of responsibility, career advancement, client interaction, and financial rewards, making it an attractive opportunity for driven professionals.